Unlike B2C ecommerce, B2B purchasing is usually collaborative. A single company may have:
Different users require different permissions. BigCommerce B2B Edition solves this with role-based account management.
The platform typically includes three major buyer roles:
Each role comes with different permissions and responsibilities.
Start inside the company account dashboard.
Inside the account settings area: Click Add New User
You'll then assign the appropriate role.
The Admin role has the highest level of permissions. Admins can:
This role is typically assigned to an office manager, purchasing manager, or executive administrator.
Senior Buyers have advanced purchasing permissions. They can:
This role is ideal for department heads or managers responsible for purchasing decisions.
Junior Buyers have limited purchasing permissions. They can:
However, they cannot complete purchases without approval. A Senior Buyer or Admin must review their submissions. This workflow helps companies maintain oversight of purchasing.
Approval workflows help prevent unauthorized purchases.
Different employees can contribute to the purchasing process.
As companies grow, additional users can easily be added.
The buyer portal creates a centralized purchasing environment.
BigCommerce B2B Edition provides a flexible framework for managing company purchasing teams. By creating Admin, Senior Buyer, and Junior Buyer roles, businesses can:
Role-based account management is one of the key features that help BigCommerce support true B2B ecommerce operations.
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