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BigCommerce Implementation

Anchor Your BigCommerce Project

A BigCommerce implementation involves creating a BigCommerce website for your ecommerce business. At Anchor Group, we offer BigCommerce Implementation services for both new ecommerce stores and existing ecommerce websites that need to switch platforms to BigCommerce.

What Our Customers Say...

Collin from Anchor Group was exceptional in leading our franchisee's website launch. His clear communication, attention to detail, and problem-solving skills made the process seamless. Highly recommend Collin for outstanding leadership and results!

Mia Hu

Google Review

Colin was outstanding supporting us! We're very happy we worked with Anchor and highly recommend Colin's expertise and knowledge as well as The Anchor Group. Thank you!

AnneMarie Peachey

Google Review

Danielle Hillebrand Forney Industries

Anchor Group took the time to listen to our needs, suggest creative solutions to accommodate our requirements, and provided honest feedback every step of the way. Post go-live, Anchor has always been in our corner to help with any issues or questions that have arisen.

Danielle Hillebrand

Executive Coordinator & PM / Forney Industries

BigCommerce Implementation Support

Full-Service BigCommerce Implementation

BigCommerce implementations are no small feat. There are many pieces to the puzzle that need to fit together for a successful implementation. There is a general process flow for implementations that gives the project structure to ensure successful completion.

1. Business Requirements and Analysis

A successful BigCommerce implementation starts before anyone begins configuring the store. We first analyze your current ecommerce store and business processes to understand how the operation works today, where it creates friction, and what needs to change in the new BigCommerce environment.

That means looking beyond the storefront at products, customer accounts, pricing, payments, shipping, fulfillment, content, reporting, integrations, and any ERP or other business systems involved behind the scenes. From there, we define the functional and technical requirements, identify integrations and data dependencies, determine where native BigCommerce functionality makes more sense than customization, and build the BigCommerce implementation plan before development starts making expensive assumptions on your behalf.

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2. BigCommerce Store Design

Once the requirements are clear, we can start translating them into the actual storefront experience. Our US-based BigCommerce website designers and developers handle BigCommerce store design and storefront design using BigCommerce Stencil, custom BigCommerce themes, or BigCommerce Headless storefronts depending on what the project requires.

Some implementations only need thoughtful BigCommerce account configuration, theme configuration, and light customization. Others need a more heavily customized BigCommerce website with unique layouts, functionality, or customer experiences. The important part is matching the design approach to the business rather than customizing everything simply because the platform allows it. A custom theme can be exactly the right answer. It can also be an expensive way to recreate something BigCommerce already does perfectly well.

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3. BigCommerce Development

Design determines how the store should look and feel. BigCommerce development is where we make the business-specific functionality actually work.

Depending on the implementation, that may mean configuring native BigCommerce features, installing and extending BigCommerce Apps, building BigCommerce Integrations with third-party software, developing storefront functionality and workflows, working with BigCommerce APIs, or creating a custom BigCommerce App when the available options don't fit the requirement.

We generally start with native BigCommerce functionality and existing apps before reaching for custom code. Sometimes custom BigCommerce development really is the right answer. Sometimes there's already a perfectly good solution sitting in BigCommerce, which is usually cheaper and considerably less exciting to maintain three years from now.

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4. NetSuite ERP & BigCommerce Integration

For businesses running NetSuite, the storefront is only one part of the implementation. Orders, customers, inventory, products, pricing, fulfillment, and other business data may need to move reliably between BigCommerce and NetSuite.

Our team handles NetSuite BigCommerce integrations as part of the larger ecommerce architecture, including evaluating the right NetSuite BigCommerce connector or integration approach for the business. A successful NetSuite to BigCommerce integration isn't simply about connecting the two platforms. It's about determining which system owns products, customers, orders, inventory, pricing, and other data; mapping the integration workflows between them; and deciding what should happen when something doesn't go according to plan.

That part matters because a BigCommerce NetSuite integration can technically work while still creating duplicate data, stale inventory, pricing mismatches, failed transactions, or a very tired operations team. Error handling, monitoring, and ongoing NetSuite integration support matter just as much as getting the initial connection running.

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5. BigCommerce SEO & Launch Preparation

A new storefront can work perfectly and still create problems if the launch ignores SEO, redirects, metadata, product data, or the technical details search engines rely on. Losing organic traffic because nobody mapped the old URLs isn't the kind of launch-day surprise anyone is looking for.

Before go-live, we review the BigCommerce SEO elements that need to carry over or be configured in the new store. For ecommerce migrations, that can include SEO migration planning, preserving important URLs, creating a redirect strategy, reviewing metadata and on-page SEO, checking structured data, reviewing product and category data, and completing technical SEO checks before the switch.

BigCommerce SEO services can also continue after launch as the website grows. The immediate goal, though, is pretty simple: don't turn a successful ecommerce launch into an accidental SEO cleanup project two weeks later.

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6. Post Go-Live Support

Going live is a milestone, not the point where everyone shakes hands and disappears into the mist.

Once the new BigCommerce website is live, we provide post-go-live website support as real customers and real orders begin moving through the system. That may include storefront adjustments, integration troubleshooting, performance improvements, additional development and customization, new functionality, or support for internal users learning the new environment.

Some businesses only need short-term support while everything settles in. Others continue with BigCommerce maintenance plans or BigCommerce managed services as the store evolves. Either way, the goal is to make sure the implementation keeps working well after launch—not just that it technically made it across the finish line.

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Ready for your BigCommerce Implementation?

Get in touch with our team here at Anchor Group to learn what a BigCommerce Implementation might look like for your business.

We Get Results.

Ready for your perfect website? Here at Anchor Group, we understand that every implementation is different. Our US-based team is fully equipped to implement the BigCommerce website functionality you need, while customizing your ecommerce site to fit your brand’s unique look and feel.

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Two Authenticators

Luxury Accessories

Visually stunning website design and complex promotions.

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TwoAuthenticators website preview

Seed Savers Exchange

Conservation Nonprofit

Functional customization meets peaceful webstore theme design.

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Candy Warehouse

Online Bulk Food

Robust functionality and design focused on bulk shopping.

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Wilson

Language Training

Unique ecommerce functionality for educational content.

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Hartmann & Forbes

Luxury Textiles

Visuals-first website with powerful ecommerce capabilities.

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University Co-op

Sports Apparel

Ecommerce functionality for apparel and complex items.

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Our BigCommerce Implementation Services

Common BigCommerce Implementation Services

Here are some of the most common tasks often included within a BigCommerce Implementation. Altogether, this helps boost leads, conversations, and transactive value. There are numerous customer-specific objectives that we tailor to each business. Here are some of the most common tasks often included within a BigCommerce Implementation. Here's an estimated hourly breakdown of these common tasks.

Custom BigCommerce Themes

This includes having a BigCommerce Developer create a custom theme for your BigCommerce website.

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BigCommerce SEO Services

Search engine optimization (SEO) is critical to ecommerce today. At Anchor Group, we take pride in our team of trained and skilled BigCommerce consultants who specialize in creating strategic SEO plans to capitalize on your website’s SEO opportunity.

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BigCommerce App Development

Occasionally, you might identify a need your business has that cannot be fulfilled by a BigCommerce app that is already available. In cases like this, you can hire a BigCommerce developer from Anchor Group to create the BigCommerce app that fits your specific needs.

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NetSuite BigCommerce Integration

Your ecommerce and ERP systems should exchange data without creating more manual work. Our NetSuite BigCommerce integration services connect BigCommerce and NetSuite so orders, customers, inventory, products, and other business data can move between platforms reliably while supporting the workflows your team needs behind the scenes.

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Don't see the BigCommerce service you need?

This is far from being an exhaustive list of the BigCommerce services offered by our team here at Anchor Group. Get in touch with us to ask about the BigCommerce support you are looking for.

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Key BigCommerce Features for Your Business

Here at Anchor Group, we have a deep understanding of the BigCommerce ecosystem and a team of trained developers ready to create your perfect website. Every implementation is different. As a BigCommerce Certified Partner, we understand the BigCommerce features commonly used in BigCommerce implementations.

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BigCommerce B2B Edition

BigCommerce B2B Edition is available for enterprise merchants. This feature is added to stores that need specific features for B2B eCommerce. BigCommerce B2B Edition includes a buyer portal, sales rep masquerade, payment visibility control, ability to set buyer roles, invoice portal, easy buy again features, shared shopping lists, and more! All of these elements are important in B2B business. With the B2B edition of BigCommerce, all of these are built in and ready for you to use: BigCommerce Buyer Portal, Payment Visibility Control, Set Buyer Roles for the Customer, Buy Again Feature, Quotes, Invoices, Shopping Lists.

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BigCommerce Multi-storefront

BigCommerce multi-storefront allows you to create multiple storefronts all tied back to the same BigCommerce account. This means you can seamlessly manage inventory, shipping, orders, and returns all from one account. Multi-storefront can be leveraged in many ways to help you scale and grow your business. Manage Multiple Brands Stores set up for your audience Expand your business quickly Less complex than other solutions More efficient and cost-effective than other solutions

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BigCommerce Omnichannel

BigCommerce provides a seamless solution for merchants who sell on multiple platforms simultaneously. For instance, if you sell on platforms like Facebook, Amazon, eBay, and Walmart, in addition to your BigCommerce website, Feedonomics would be a great feature for your BigCommerce dashboard. Feedonomics is a data feed management product that gives clear visibility to your orders across all selling platforms. You will be able to see orders, returns, and cancellations all in one place. This is a great solution if you sell across multiple channels: Easily sell in multiple places, Social Media Selling (Facebook, Instagram, TikTok), BigCommerce and TikTok Shop.

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BigCommerce Growth

Suggested Areas to Use Hours

Want to talk to a consultant about the BigCommerce growth your business needs?

  • BigCommerce Graphic Design (5-10 hrs)  
  • Develop BigCommerce Custom Theme (25-75 hrs)
  • BigCommerce App Development (15-75 hrs)
  • NetSuite BigCommerce Integration (15-25 hrs)
  • Page Speed Audit (1-4hrs)
  • Monthly SEO Progress Report (6-12hrs)
  • Strategize Google Ad & SEO to eliminate wasteful spending (5-10hrs)
  • Keyword Research (5-40hrs)
  • Resolve Applicable Google Search Console Errors (8-15hrs)
  • Item/Product Schema Markup (2-13hrs)  
  • Ensure Item Rich Results Eligibility (2-14hrs)  
  • Custom Google Shopping Feed (2-6hrs)  
  • Open Graph Meta for PDP (8-15hrs) 
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What’s better

BigCommerce Stencil or BigCommerce Headless?

You have two options for software to use as you implement BigCommerce: BigCommerce Stencil and BigCommerce Headless. These two terms, stencil and headless, have become more popular over the past few years. These might seem hard to understand at first, so below is an explanation of both.

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BigCommerce Stencil

BigCommerce automatically includes a native page-builder tool, Stencil, with your BigCommerce subscription. BigCommerce Stencil has drag-and-drop widgets and other page builder tools. Stencil by BigCommerce leverages advanced technology to simplify SEO and uphold high ecommerce design standards. There is also room to extend Stencil’s capabilities within reason. Overall, BigCommerce Stencil is a great tool to use if you’re looking for a solid, manageable, efficient experience building and managing your website.  

  • Native to BigCommerce Account  
  • Page Builder Widgets  
  • Can be customized
  • Works well with BigCommerce Apps
  • Works well with BigCommerce Integrations  

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BigCommerce Headless

BigCommerce Headless empowers developers to unleash their creativity in designing BigCommerce sites. In the headless approach, the back-end of your website runs independently of the front-end of the website, which is typically referred to as the “head”. A connection is set up between the two via APIs. This means BigCommerce could handle the website's back end, while your preferred software, such as MakeSwift and Catalyst, could manage the front end. When using a headless storefront, BigCommerce site developers can tailor the user experience (UX) in unique ways to meet merchant needs. Additionally, headless websites often run significantly faster than other websites, which benefits SEO and customer experience.

  • Creates very fast websites  
  • Backend managed by BigCommerce
  • Custom tech stack 

About BigCommerce Headless >

Why Choose Anchor Group for BigCommerce Implementation?

A BigCommerce implementation can touch a lot more than the storefront. Design decisions affect development, development affects integrations, integrations affect operations, and somewhere in the middle of all that, you still have an ecommerce business to run.

Anchor Group brings those pieces together with a US-based ecommerce team that works across BigCommerce design, development, integrations, and ongoing support. Our team completes more than 3,000 hours of ecommerce development work each month, giving us experience with everything from straightforward storefront builds to projects involving custom functionality, NetSuite integrations, B2B requirements, and more complex ecommerce architecture.

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    US-Based BigCommerce Team

    Our BigCommerce designers, developers, consultants, and project team are US-based, so the people helping plan the implementation are working closely with the people responsible for actually building it. That matters when a requirement changes, an integration gets squirrelly, or something discovered during development affects an earlier decision. Instead of treating design, development, integrations, and support as separate handoffs, we can work through those decisions as one team.

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    3,000+ Hours of Ecommerce Development Each Month

    Our ecommerce team completes more than 3,000 hours of development work each month across BigCommerce and other ecommerce projects. Those hours represent a lot of time spent inside real storefronts solving real problems: building functionality, working through integrations, troubleshooting unexpected behavior, and maintaining ecommerce systems after launch. We don't expect every BigCommerce implementation to need something complicated. In fact, we'd prefer it didn't. But when a project does get complicated, it helps to have people around who have seen a few things.

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Meet Members of Our BigCommerce Team

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Ryan Breen

COO

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Caleb Schmitz

Chief Revenue Officer (CRO)

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Sam Galvin

Ecommerce Team Lead

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Maxwell Sherwin

BigCommerce Developer

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Michael Mueller

BigCommerce Account Executive

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Official BigCommerce Certified Partner

Anchor Group is a BigCommerce Certified Partner, with a team trained to design, develop, implement, and support stores on the BigCommerce platform. That gives us direct platform expertise, but more importantly, experience applying BigCommerce to the requirements businesses actually bring to an implementation.

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BigCommerce BigDev Certified

Our team has also earned BigCommerce BigDev certification, which focuses specifically on the technical side of developing on BigCommerce. For implementations involving custom themes, apps, APIs, integrations, or functionality beyond standard configuration, that development experience matters. The goal isn't to customize BigCommerce for the sake of customization. It's to know what's possible, understand when custom development is justified, and recognize when the simpler solution will work just fine.

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BigCommerce Implementation FAQs

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