Our Customer Success Stories

Ecommerce and NetSuite ERP Success Stories from Anchor Group Customers

 
anchor group customer success stories
 

Anchor Group is a NetSuite Alliance Partner and BigCommerce Certified Partner. Our team is based out of Wisconsin, providing software services to the entire US!

Over the years we have accomplished many highly technical NetSuite, SuiteCommerce, and BigCommerce projects, from full-scale implementations and platform migrations to post-go-live customizations!

We pride ourselves on being a premium service provider, but we don't just want you to take our word for it. On this page we have compiled some resources detailing customer success stories and our award-winning work!

 

Anchor Group Customer Testimonials

I really appreciate the persistence, patience, and down right awesomeness of [the Anchor Group] team working on the inventory portion of our NetSuite. It has been rough, long, and seemed like it would not end, but your team never let down, and now we are able to manage our inventory!

- Oscar

Ben and the team at Anchor Group are a fantastic group of NetSuite Consultants. I can always trust them to deliver the most efficient technical and functional support around SCA and NetSuite development in general.

- Isabella

[The Anchor Group] team’s expertise has been an enormous help in streamlining processes across all of our departments. Even more so, I personally have learned an absolute ton from our weekly chats and all of the pro-tips and script examples you guys have shared. Thanks again for all the assists, guidance, and friendly casual demeanor. ...On behalf of the team, it’s been a pleasure working with you!

- AC

Trust, thoroughness, and overall very courteous.  Their team has been very courteous in all these meetings that they've had with us. . . very conscious of people's time.  I think the professionalism in general is pretty high up there.  We value that.

- Jose

Pre-delivery with NetSuite as an overall implementation, we lost a critical resource within the company. [We] sat down in the conference room, and we looked at each other, and we said 'what are we gonna do' and it flashed across both of our faces, 'let's just call Anchor Group'. And that's how we opened the door into the ERP side of the implementation... And they absolutely did come through with flying colors!

- Danielle

Anchor Group helped us with upgrading our SCA version and customize our user experience. They were extremely organized, starting with a kickoff call to note all project requirements and find out what we wanted prior to starting. Their budget is also fair and their great communication made the entire process seamless. I highly recommend them for all your NetSuite needs.

- Chloee
 

Customer Case Studies & Success Stories

Discover What Success Can Look Like With Anchor Group

 
 

A NetSuite ERP & SuiteCommerce Success Story: Medical Innovations

Hear directly from Evan Sturman, CEO of Medical Innovations, about how the small but mighty 11-person team uses their technology stack to operate like a much larger enterprise. The company leverages NetSuite, SuiteCommerce, and an AI tool built by Anchor Group to streamline operations, scale efficiently, and gain a competitive edge in their industry!

 
 
 

Software Subscription Management with SuiteCommerce

In the Summer of 2022, Anchor Group was recognized by NetSuite as the Alliance Partner Spotlight Winner for SuiteCommerce due to our work with Golden Software! Learn how we helped them implement SuiteCommerce.

 
 
 

A SuiteCommerce Success Story: Forney Industries

Through cross-department collaboration within Forney and other 3rd party integration providers, Anchor Group delivered a SuiteCommerce project on time and under budget with a feature-rich customer experience that eliminated unnecessary system and process bloat.

 
 
 

A Retail Customer Success Story

In the Summer of 2022, Anchor Group was recognized by NetSuite as the Alliance Partner Spotlight Winner for Retail due to our work with Two Authenticators!

 
 
 

A SuiteCommerce Success Story: Lindemann Chimney Supply

Lindemann is an authentic, down-to-earth, American company that has become a true force to be reckoned with in the chimney supplies market. Although doubtless most of that success is due to their own hard work and innovation, they also attribute much to the benefits offered by SuiteCommerce.

Learn about the benefits that this Anchor Group cust

 
 

We Are Problem-Solvers

Explore Articles That Offer A Glimpse Into How Our Team Solves Concrete Problems for Our Clients

 

NetSuite ERP Problem Solving

customfield and workflow to source transaction item sublist field into saved search

Sourcing a Transaction item Sublist Field into NetSuite Saved Search

We had a client that was looking for a means of pulling purchase order transaction lines from NetSuite into an Excel file that they could email to their vendors. Here's how we helped them.

how to restrict fields on a custo record with a workflow

How to Restrict Fields on a Custom Record via a NetSuite Workflow

One of our clients wanted to be able to restrict the use of multiple fields on a custom record based on other fields being filled in. Here's how we can did that using a NetSuite workflow!

netsuite estimate status set to processed

NetSuite Estimate Status Set To Processed with No Related Transactions

A client of ours noticed that estimates were being created in NetSuite in the 'Processed' status before they had any related transactions. Here's how we fixed the issue!

netsuite work order preventing commitment from available inventory

NetSuite Work Order Preventing Commitment from Available Inventory

One of our clients wanted the available quantity on hand to remain committed on the sales order in NetSuite and the back-ordered quantity to be taken from the work order. 

 

Ecommerce Problem Solving

ecommerce tax code error

Tax Code Error Preventing Checkout: -Not Taxable-

One of our clients came to us with an error that prevented their customers from checking out on their website. The error message they received was: Invalid taxcode reference key -7 for subsidiary 2. Here's how we fixed it.

netsuite search index

Resolved: Items Not Showing on SuiteCommerce PLP

Here's how we resolved the following issue for one of our clients: When logging into their password-protected SuiteCommerce website as a customer, pages were not displaying data.

large menu on suitecommerce

Prevent Commerce Categories from Displaying in Navigation

A client of ours wanted to reduce the menu size of the navigation bar on their SuiteCommerce webstore without eliminating any subcategories. Here are the step-by-step instructions for solution we used to help them.

suitecommerce inspect

Resolved: Missing SMT Block on SuiteCommerce Store

While assisting one of our clients with their SuiteCommerce website, we encountered an error where there was a missing Site Management Tools (SMT) block on their website. Here's how we resolved it.

 

Customer Success FAQs

 
  • Does Anchor Group have experience with full NetSuite ERP Implementations?

    As a NetSuite Alliance Partner, one of Anchor Group's primary roles in the larger NetSuite ecosystem is to implement NetSuite solutions. Our NetSuite ERP team has developed a proven NetSuite implementation method for full implementations, and our team has even stepped in to rescue partially complete implementation projects which were failing to meet the customer's needs, budget, or timeline.

  • How much SuiteCommerce experience does Anchor Group have?

    Our team here at Anchor Group has quickly come to be recognized as one of the top NetSuite Partners specializing in SuiteCommerce implementations and customizations in the US! The consultants and developers on our SuiteCommerce team complete more than 2,000 hours of SuiteCommerce work every month. You can preview some of their work by checking out the customizations and integrations listed on our SuiteCommerce Apps page.

  • What Other Services do Anchor Group Customers Find Most Helpful?

    A few other services that Anchor Group customers commonly request after their NetSuite or SuiteCommerce Implementation are training and ongoing customization. We frequently offer these services as a part of our Managed Service Plans.

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