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NetSuite for Retail Companies

Industry-Specific NetSuite & Ecommerce Solutions

See how NetSuite can help with retail, and learn which modules may be most useful.

How a B2C Ecommerce Retailer Saved $40k/yr with NetSuite Automation

After working with Anchor Group, Altus' NetSuite solution now works the way it should: smooth and automated. All the orders – old and new – are now processed automatically.  No more getting months behind.  No more tedious and error-prone manual processing.

Keep reading to learn how this Michigan ecommerce retailer saved $40,000 per year by adjusting its NetSuite EDI integration.

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NetSuite Alliance Partner Spotlight Award for Retail

In the Summer of 2022, Anchor Group was recognized by NetSuite as the Alliance Partner Spotlight Winner for Retail due to our work with Two Authenticators!

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Time is money.

Let's improve your operational efficiency with NetSuite.

NetSuite ERP can help you optimize inventory levels, more easily manage supplier relationships, and even reduce operational costs. Reduce the back-end administrative burdens of your operations by automating the most time-consuming, and repetitive tasks!

About NetSuite for Retail

NetSuite for Retail is a single platform to manage your whole retail business with the ability to support multiple locations, channels, and brands. This enables you to transform the in-store experience of your customers while providing a mirrored online ecommerce experience. Upgrade your business systems to NetSuite, and take advantage of the flexibility and modernity to innovate and remain competitive in an international environment.

NetSuite is a cloud-based ERP solution that delivers seamless cross-channel functionality, providing greater data availability than on-site solutions do. It is also highly customizable and can be tailored to meet your specific business needs. Do you already have some favorite business planning tools? NetSuite ERP can be integrated with a wide range of existing platforms that your business already uses.

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Key Benefits

  • Complete 360-degree view of the customer across all channels and touchpoints
  • A single, integrated solution to manage your entire retail business
  • A lower cost and less hassle than on-premise retail systems
  • Easy customization for your specific retail requirements
  • Single platform to manage your business
  • Optimize business operations
  • Gain business intelligence

Key Features & Capabilities

  • Support multiple locations, channels and brands from a single platform
  • Central management of all pricing and promotions
  • Cross-channel order management and fulfillment
  • Powerful ecommerce capabilities on any device
  • Real-time inventory visibility across all channels
  • Marketing tools to target and segment offers
  • A full-featured and mobile-ready POS
  • In-Store Point of Sale
  • Online Commerce

*Some features sold in add-on modules

Gain Efficiency With NetSuite for Retailers

NetSuite ERP allows you to optimize your business operations through cross-channel order management and fulfillment. Tools for real-time inventory visibility across all channels enable you to gain business intelligence in real time for decision-making and reporting.

Faced with heterogeneous systems for managing stores and the e-commerce site, many distribution brands are interested in moving towards an integrated model in which ERP systems come online to synchronize multi-site stock management.

NetSuite provides retail companies with a unified view of their business, enabling them to manage orders more efficiently. The ERP system helps you manage everything from marketing campaigns and promotions to sales network management, and provides visibility into stock levels and supply chain activities. You will also gain the ability to diversify your sales channels in response to new consumption patterns, thanks to the added visibility available in NetSuite.

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Sales Features in NetSuite

NetSuite's powerful ecommerce capabilities enable you to deliver a high-quality customer experience on any device, helping you drive sales. NetSuite can function as a full-featured, mobile-ready Point of Sale (POS) system, both online and to support in-store POS needs through the available SuiteCommerce modules. Already have an ecommerce solution? Our team can help you integrate NetSuite with your company's existing POS applications (Shopify, BigCommerce, etc.) to manage multichannel sales and supplies from a single system.

Yes, your existing physical or virtual stores may contain all the resources you need to increase sales, but these require coordination and synchronization that NetSuite can make so much easier. The performance of your customer service and profitability can be improved by using NetSuite to connect your online sales with your brick-and-mortar logistics network, providing you with a single version of the truth in real-time data.

After setting up the ERP, you will benefit from the traceability of the items sold and be enabled to ensure a professional after-sales service, as your teams will have real-time access to all the necessary information. Want to adapt the supply levels according to promotions linked to the sales cycle? No problem! Do you need a better way for point-of-sale managers to interact with parent company data? This is it!

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NetSuite Retail Marketing Tools

NetSuite provides a comprehensive 360-degree view of your customers across all channels and touchpoints. Marketing tools help you target and segment offers to the customers who will benefit from them most. NetSuite also provides your company with simplified central management of all pricing and promotions.

Whether your customers buy from your e-commerce site, in-store, or over the phone, you can find and reference all the necessary information in one place, including a complete view of orders, payments, and invoices. NetSuite ERP helps manage everything from online display of store stock levels to the checkout process, as well as guaranteeing product availability for pickup at the store.

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Common NetSuite Modules for Retailers

We have experience implementing several NetSuite modules across a wide variety of industries. Here are a few that we find ourselves frequently implementing for retailers like you!

NetSuite Advanced Inventory Management

NetSuite Module

Reduce stockouts, manage excess stock, and give purchasing, warehouse, and finance a shared view of inventory in NetSuite.

A warehouse filled with boxes, featuring a floating visualization representing the NetSuite Advanced Inventory module. Learn More

NetSuite WMS

NetSuite Module

Cut mis-picks, short ships, and count-day surprises with barcode-driven receiving, putaway, picking, and counting that post to NetSuite in real time.

netsuite WMS  people working in a warehouse illustration Learn More

NetSuite SuiteCommerce

NetSuite Module

NetSuite SuiteCommerce is an ecommerce platform that connects the online shopping experience with NetSuite inventory, customer, order, and financial data. It supports B2B and B2C ecommerce without requiring a separate ERP integration to keep core commerce data synchronized with NetSuite.

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NetSuite SuiteCommerce InStore

NetSuite Module

NetSuite SuiteCommerce InStore (SCIS) is a point-of-sale solution that connects in-store transactions with NetSuite customer, inventory, order, and financial data. Because SuiteCommerce InStore is being retired, businesses currently using SCIS should evaluate their replacement and migration options rather than plan a new implementation.

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Drive Success

Get a NetSuite Retail Customer Portal

Many retailers like you find success in leveraging their ecommerce website as a powerful customer portal. New to the ecommerce world? Our team is ready to support you with ecommerce services including implementation, customization, and ongoing support for SuiteCommerce and BigCommerce!

NetSuite Apps for Retail

We have built several NetSuite apps to help our customers solve pain points efficiently, filling in gaps when they need a single additional feature rather than an entire additional module or integration. Here are a few that we find ourselves frequently implementing for retailers like you!

NetSuite Physical Inventory Count

NetSuite App

Inventory counting functionality is natively available in NetSuite. However, there are some limitations to what it can do. NetSuite Physical Inventory Count makes it easier to count regularly and flexibly in a real-world scenario, whether you have warehouses, storefronts, or a mix of both.

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Feedback Management for NetSuite

NetSuite App

Gather valuable feedback from entities in NetSuite including customers, vendors, and employees, gain insights into responses, and take action all within this solution in NetSuite.

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BRM Software for NetSuite

NetSuite App

Discover the configurable, all-in-one business relationship management solution that integrates seamlessly with NetSuite, complete with a robust customer portal and sales rep portal!

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Drag-and-Drop Item Images for NetSuite

NetSuite App

Tired of checking your SuiteCommerce image naming convention every time you add another product photo? Drag-and-Drop Item Images is a NetSuite app that lets your team upload product images directly to Item Records. Drop in the file and the app automatically renames it to match your naming convention and stores it in the right NetSuite File Cabinet folder.

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NetSuite Mailchimp Integration

NetSuite Integration

Start crushing your email marketing for e-commerce sales and CRM through our NetSuite Mailchimp integration. Connect the customer, ecommerce, and CRM data in NetSuite with the email marketing tools in Mailchimp and send beautiful cart abandonment and product recommendation emails to boost your marketing ROI.

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CSV Import Scheduler for NetSuite

NetSuite App

Tired of manually triggering CSV imports in the wee hours of the night? Our NetSuite CSV Import Scheduler lets you prepare and schedule data imports ahead of time, without someone having to manually start each job. Schedule imports directly in NetSuite or submit them by email, using your existing NetSuite CSV import templates. From inventory and pricing updates to CRM, vendor, and sales data, keep your records moving without the late-night logins.

NetSuite CSV Import Scheduler showing document being imported to netsuite ui Learn More

NetSuite Managed Services for Retail Companies

Looking for ongoing NetSuite support at a price point that works for you? Save money with our managed service plans.

SuiteCommerce Apps for Retail

We have built several SuiteCommerce apps to help our customers solve pain points efficiently, filling in gaps when they need a single additional feature rather than an entire additional module or integration. Here are a few that we have implemented for retailers like you!

SuiteCommerce Checkout Upsell

SuiteCommerce App

Give customers one well-timed upsell after they click Place Order. Capture extra revenue at checkout with a well-timed upsell popup while reducing cart abandonment risk by triggering it after order placement.

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Automatic Credit Card Fee for NetSuite SuiteCommerce

SuiteCommerce App

Stop eating credit card fees by passing along a surcharge to your customers with our NetSuite Automatic Credit Card Fee extension. Configure custom surcharges for other payment methods during SuiteCommerce checkout, set payment-specific rules, automate your NetSuite tracking, exclude selected customers, and carry those charges through NetSuite Sales Orders and Invoices.

Automatic Credit Card Fee graphic in suitecommerce checkout Learn More

SuiteCommerce Multi-Account Login

SuiteCommerce Plugin

Give approved users one secure SuiteCommerce login to access multiple linked customer accounts. Switch between NetSuite customer records without repeatedly logging in and out, simplify B2B ecommerce ordering, and eliminate the need for full-user NetSuite licenses for supported sales rep workflows.

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Google reCAPTCHA for SuiteCommerce

SuiteCommerce App

Bot attacks getting you down? Google reCAPTCHA for SuiteCommerce adds reCAPTCHA V2 to registration, guest registration, and checkout so your storefront gets another checkpoint and layer of defense between automated traffic and your website.

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FREE SuiteCommerce Payments Integration

SuiteCommerce Integration

Give your SuiteCommerce customers the payment options they actually want. This free NetSuite payment integration opens up SuiteCommerce checkout to Apple Pay, Google Pay, PayPal, Venmo, Klarna, Affirm, Afterpay, Amazon Pay, BitPay, Sezzle, SplitIt, Trustly, and more—all through one extension. More payment choices. Less integration wrangling. And yep, the bundle itself is free.

23_SuiteCommerce_Payments_Integration_top_gif Learn More

FREE SuiteCommerce Associated Image Assistant

SuiteCommerce Bundle

Ever launched a live product on your site only to discover SuiteCommerce is showing everybody the dreaded “image not found” placeholder? Or struggled to remember the naming convention for new product images? The FREE Associated Image Assistant gives merchandising teams a quick way to identify missing or incorrectly associated SuiteCommerce product images using three prebuilt NetSuite Saved Searches.

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NetSuite for Retail FAQs

NetSuite Implementation Guide for Retail & Ecommerce

Disconnected systems drain retail operations while competitors scale with unified commerce platforms. Proper NetSuite deployment separates thriving retailers from those stuck reconciling spreadsheets and managing data across multiple systems. When certified consultants guide the process, retailers avoid common pitfalls that derail self-led implementations. This guide walks through the complete NetSuite implementation process for retail and e-commerce businesses—from planning through post-launch optimization.

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16 AI in E-commerce Trends Statistics Every Online Retailer Should Know in 2026

Artificial intelligence is no longer an experimental technology for e-commerce—it's become operational infrastructure. As the AI-enabled e-commerce market crosses $8 billion in 2025 and generative AI reshapes how consumers discover products, retailers face a clear choice: implement AI strategically or fall behind competitors who already are. This article examines 16 statistics that reveal where AI delivers measurable ROI, from conversion rates to supply chain efficiency, helping you prioritize investments that drive tangible results.

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How to Integrate Lightspeed Retail With NetSuite: Step-by-Step Guide

Multi-location retailers waste significant time annually reconciling POS sales data with their ERP financial records. If your team spends mornings downloading spreadsheets, matching transaction IDs, and hunting for inventory discrepancies, integrating Lightspeed Retail with NetSuite ERP can eliminate that entire workflow. This guide walks you through everything from platform selection to go-live, including the pitfalls that trip up most implementations.

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Ready to get your retail operations working together?

Tell us where things are getting disconnected.

Inventory says one thing, your ecommerce store says another, and someone on your team is stuck reconciling the difference. Sound familiar? Whether you're managing multiple stores, selling online, or trying to keep orders and inventory accurate across channels, tell us what's happening.

What happens after you submit?

1. Terry will reach out. Usually in about an hour... except on weekends, when he'll be on lake time.

2. We'll talk through how you sell. We'll ask about your stores, ecommerce channels, inventory, order fulfillment, and how information moves between your systems.

3. We'll bring in the right people. We'll connect you with the Anchor Group NetSuite and ecommerce experts who can help your retail systems work better together.