Resolving SuiteCommerce Configuration Error: Invalid Field Value

in , June 6th, 2024

If you receive an error message saying something along the lines of “You have entered an Invalid Field Value 6.0 for the following field: custpage_field_recently_viewed_items__number_of_items_displayed” when trying to load a SuiteCommerce Configuration, the below fix may be useful to you.

Why is this SuiteCommerce Configuration Error Occurring?

This error occurs when a configuration field is somehow set to a value that is not allowed (e.g., a decimal in an integer field).

Resolving this SuiteCommerce Configuration Error

Step 1: Navigate to the custom configuration records page: https://<account-id>

Step 2: The record type internal id may be different. If so, navigate to the custom record type SC Configuration > “customrecord_ns_sc_configuration”.

Step 3: Open the appropriate configuration record in edit mode.

Step 4: Manually find and update the configuration property as needed and save the record.

That's it! The error should now be resolved, and the SuiteCommerce Configuration should load properly.

Author: Sam Gagliardi

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