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Cannot open the extension manager?  Is the extension manager not working in any NetSuite account you have access to? NetSuite has had this issue before. Try this workaround!

Accessing the Activation Record via URL

https://<ACCOUNT_ID>.app.netsuite.com/app/site/hosting/scriptlet.nl?script=<SCRIPT_ID>&deploy=1&compid=<ACCOUNT_ID>&service_name=STEP_2&website_id=<WEBSITE_ID>&domain_id=<CUSTOMER_DOMAIN>&subsidiary_id=&location_id=

NOTE:

  • <ACCOUNT_ID>: Customer Account ID
  • <SCRIPT_ID>: Script ID of "NS SC ExtMechanism Services" SuiteLet
  • <CUSTOMER_DOMAIN>: This is the customer domain associated to a website record. (e.g. www.mywebstore.com)
  • <WEBSITE_ID>: Website Record ID (Make sure to replace this with the exact website ID of the customer domain)

Create a New Activation Record

If new activation is needed, then you can access a new Activation page through this link:

https://<ACCOUNT_ID>.app.netsuite.com/app/site/hosting/scriptlet.nl?script=<SCRIPT_ID>&deploy=1&compid=<ACCOUNT_ID>&whence=&service_name=STEP_1 

NOTE:

  • <ACCOUNT_ID>: Customer Account ID
  • <SCRIPT_ID>: Script ID of "NS SC ExtMechanism Services" SuiteLet

Got stuck in a step during this article?

That's all for now! We like to update our blogs and articles to make sure they help resolve any troubleshooting difficulties you are having. Sometimes there is a related feature to enable or a field to fill out that we miss during the instructions. If this article didn't resolve the issue, please use the chat and let us know so that we can update this article! 

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