One great feature of SuiteCommerce is the ability to move sites between different domains. Whether it's for a company name change, moving from a staging domain to a live domain, or implementing an SEO strategy, creating a new domain is a normal part of your ECommerce journey. Follow along below to learn how to create a new SuiteCommerce domain - from inception to go-live!
If you don't yet have a website setup record, create one at Commerce > Websites > New.
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To create a new domain, navigate to Commerce > Hosting > Domains > New.
Next, choose the following field values:
Before leaving the record, copy the CNAME (ALIAS) field. This field will be used for the CNAME record you create with your domain provider.
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This will depend on your specific domain provider. Here's an example for GoDaddy:
Go back into NetSuite, and open SSP Applications at Commerce > Hosting > SSP Applications.
Navigate back to the domain record (Commerce > Hosting > Domains).
Ensure that the following touchpoints are added, with the "Web Application" field matching the SuiteCommerce version that you are using:
Navigate to the extension manager at Commerce > Extensions > Extension Manager.
Remember to go into the SC Configuration record at Commerce > Websites > Configuration to create settings for your site, theme, and extensions!
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It is possible to activate multiple domains for the same SuiteCommerce site, with each domain having its own proper theme and extensions. This is not exclusive to multiple-language domain use cases, as there are a variety of reasons that a company may want to leverage multiple domains with different themes and extensions. However, before you decide to activate multiple domains on your SuiteCommerce site, there are a few things you should consider about this approach:
While this is likely not a big deal for most people, every company is different. Before choosing to leverage multiple domains on your SuiteCommerce site, consider your business' operational model, goals, etc. to make sure this will not pose an issue.
Another thing to consider before leveraging multiple domains is that Commerce Categories are linked to a Commerce Catalog which is linked to a site (not a domain). What this means is that natively, all the commerce categories (and main navigation bar options) are going to be the same on both domains. It would probably be feasible to use an extension to remove commerce categories from one domain (and just use a few custom links for the category-less domain), but it would likely not be feasible to have commerce categories for both domains.
All the orders made on a site will go to the same subsidiary on the resulting orders.
Anything configured inside of the website setup record would be the same for both sites. Most things configured outside the website setup record (with exceptions for things like commerce categories) could be different for the two sites.
Maintenance and development with multiple domains active for a single site will generally be a bit more complicated/expensive than if they were for separate sites; it’s just more to think about and will tend to be more prone to errors and bugs.
For a company large enough to need two sites, our recommendation is that usually the extra licensing cost is worth it for the simplicity of having a second site for the second use case.
Hopefully, this post helped you set up your SuiteCommerce website and become more useful to customers!
Check out these articles to learn more about working with SuiteCommerce Domains!
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