NetSuite for Service Companies
Industry-specific NetSuite & Ecommerce Solutions
Service-based businesses are built on people, projects, and performance. Whether you're running a consulting firm, creative agency, or IT services company, you need more than just spreadsheets and siloed systems to stay competitive. That’s where NetSuite comes in.
A Service Company Success Story
Helping A Service Company Set Up and Leverage a SuiteCommerce MyAccount Customer Portal
NetSuite is a cloud-based ERP platform that gives service companies everything they need to run smarter—from financials and billing to resource management and project tracking. It’s all connected, all in real time, and all in one place.
Time is money. Let's improve your operational efficiency with NetSuite.
"One of our past service clients was a small mobile company that provided cell phone plans to underprivileged individuals through a government program. What they needed was a way to monitor payments and give people the ability to make payments, as well as to unify a lot of data. In their case, the person using the phone often wasn’t the one paying for it. They worked with nonprofit organizations or small-town governments that would purchase a plan for, say, 50 phones and then distribute them as needed. They needed a centralized location to monitor those subscriptions and make changes to them. SuiteCommerce MyAccount was a slam dunk for them. It was easy to set up and gave their customers quick access to insights they couldn’t get over the phone. And for a company basically operating on a shoestring budget—you can imagine that providing phones to underserved communities isn’t a high-profit model—it allowed them to keep their sales team streamlined and their personnel lean while still delivering a full-featured experience for customers.
Peter Gagliardi
Anchor Group
Ready to take your business to the next level?
NetSuite Solutions for Services Sub-Industries
Our team here at Anchor Group has industry-specific expertise from our own experience operating as a professional services company that uses NetSuite, as well as from our experience offering NetSuite services to companies operating in a variety of services subindutries. Here are just a few examples!
Staffing Organizations
We know that staffing and recruiting firms operate in a fast-paced, high-volume environment where speed, accuracy, and visibility are critical. Whether you're placing contract workers, full-time hires, or managing a blended workforce, your NetSuite environment needs to be set up to support your company's unique needs. Our team is ready to help!
Field Services
We understand that field service companies rely on tight coordination between the office and technicians in the field. From scheduling and dispatch to inventory tracking and job costing, your NetSuite environment needs to be configured to support real-time visibility, mobile access, and seamless communication—so you can deliver reliable service every time.
Professional Services
We know that professional services firms depend on accurate project tracking, resource management, and timely billing to stay profitable and keep clients happy. Our team can set up your NetSuite environment to support complex project workflows, flexible billing models, and real-time insight into performance—so you can focus on delivering value.
Ready to take your business to the next level?
About NetSuite for Service Companies
Oracle NetSuite for Service Companies is a comprehensive business management solution designed to help service-based organizations improve operational efficiency, drive profitability, and deliver exceptional client experiences. In today’s fast-paced and competitive environment, service companies need the agility to manage projects, resources, and financials while continuing to scale and adapt to changing client demands.
Cloud-based technology has become the standard for businesses seeking flexibility and long-term growth. As the #1 cloud ERP platform, NetSuite provides the tools service companies need to optimize service delivery, streamline billing processes, and maintain full visibility across every aspect of the business. With real-time access to company-wide data, NetSuite empowers teams to make smarter decisions, improve project outcomes, and increase client satisfaction.
From time tracking and resource planning to automated invoicing and revenue recognition, NetSuite gives service companies a unified system to run their business efficiently—whether they operate locally or across multiple regions. As your business grows, NetSuite grows with you, ensuring you always have the insight and control needed to scale with confidence.
Complete Project Management in One Place
NetSuite offers powerful project management tools that give service companies full visibility into every engagement, allowing you to optimize resources and run projects with confidence. With NetSuite, you get real-time visibility into timelines, budgets, and resource allocation, so you can keep everything on track. From kickoff to delivery, it’s easy to monitor progress, adjust plans, and make smarter decisions as things evolve.
- Real-time project dashboards
- Skills-based resource scheduling & utilization tracking
- Integrated time & expense management
Built-In Financials & Flexible Billing
Leverage NetSuite to streamline your financials, for clean, accurate financial data that keeps your business moving. NetSuite automates your core accounting processes while giving you real-time insight into profitability, cash flow, and performance. Whether you're billing by time and materials, fixed fee, milestone, or subscription, NetSuite multiple billing arrangements, ensuring timely, accurate invoicing.
- Automated invoicing and revenue recognition
- Real-time financial reporting
- Multi-currency and global consolidation
Scalable for Growth
Whether you're a ten-person shop or growing into a global team, NetSuite enables you to easily support new clients, teams, locations, and service lines. NetSuite scales to meet your business needs so you never outgrow it! Flexible, modular, and cloud-based, NetSuite is designed to grow with your business.
- Modular architecture
- Cloud-based accessibility
- Role-based dashboards and security
Seamless Integration with CRM and Sales
One of NetSuite’s biggest advantages is how it connects your entire business. Unlike other siloed systems, NetSuite connects your front and back office, improving collaboration and client satisfaction. Your sales, project, and finance teams share a single source of truth when it comes to data, which means less back-and-forth, better decision-making, and a smoother client experience from start to finish.
- Unified CRM and project tracking
- Sales-to-service handoff workflows
- Client lifecycle visibility
Ready to take your business to the next level?
Common NetSuite Modules for Service Companies
We have experience implementing several NetSuite modules across a wide variety of industries. Here are a few that we find ourselves frequently implementing for service companies like you!
NetSuite CRM
Enable your business to manage the complete customer lifecycle and adapt to customer needs using a single platform that is seamlessly integrated with your NetSuite ERP and ecommerce investments.
NetSuite SuiteProjects
This Professional Services Automation module is built natively on top of NetSuite and provides businesses with services-specific features and capabilities, including project-based reporting and resource designation.
Advanced Electronic Bank Payments
Securely automate Electronic Funds Transfer (EFT) payments and collections, manage customer payments & refunds, and prevent check fraud with a single global payment management solution.
Drive Success with a Powerful Customer Portal
Many non-profits like you find success in leveraging their ecommerce website as a powerful customer portal. New to the ecommerce world? Our team is ready to support you with ecommerce services including implementation, customization, and ongoing support for SuiteCommerce and BigCommerce!
NetSuite Apps for Service Companies
We have built several NetSuite apps to help our customers solve pain points efficiently, filling in gaps when they need a single additional feature rather than an entire additional module or integration. Here are a few that we find ourselves frequently implementing for service companies like yours!
Advanced Entity Portals
NetSuite App
Advanced Entity Portals is a platform built on top of NetSuite to allow companies to interact with their customers, vendors, and employees through customizable portals!
Hourly Employee Timeclock
NetSuite App
Do you have hourly employees? Utilize this mobile-responsive, SuitePeople-compatible solution to capture accurate time entries, and avoid duplicates via time clock validations.
NetSuite Feedback Management
NetSuite App
Gather valuable feedback from entities in NetSuite including customers, vendors, and employees, gain insights into responses, and take action all within this solution in NetSuite.
We Speak From Experience
Leveraging NetSuite ERP For Our Service Business
As a service company ourselves, we have a clear vision of the unique demands of this industry and the challenges we face. As organizations often struggle with complex and ever-evolving revenue recognition rules, real-time visibility, and more, having systems specifically tailored to this market is necessary.
Need more assurance that NetSuite is the best choice for software companies? We put our money where our mouth is, and have invested in NetSuite to manage our own daily business operations.
NetSuite Managed Services
Looking for ongoing NetSuite support at a price point that works for you? Save money with our managed service plans.