Industry-specific NetSuite & Ecommerce Solutions
Service-based businesses are built on people, projects, and performance. Whether you're running a consulting firm, creative agency, or IT services company, you need more than just spreadsheets and siloed systems to stay competitive. That’s where NetSuite comes in.
Helping A Service Company Set Up and Leverage a SuiteCommerce MyAccount Customer Portal
"One of our past service clients was a small mobile company that provided cell phone plans to underprivileged individuals through a government program. What they needed was a way to monitor payments and give people the ability to make payments, as well as to unify a lot of data. In their case, the person using the phone often wasn’t the one paying for it. They worked with nonprofit organizations or small-town governments that would purchase a plan for, say, 50 phones and then distribute them as needed. They needed a centralized location to monitor those subscriptions and make changes to them. SuiteCommerce MyAccount was a slam dunk for them. It was easy to set up and gave their customers quick access to insights they couldn’t get over the phone. And for a company basically operating on a shoestring budget—you can imagine that providing phones to underserved communities isn’t a high-profit model—it allowed them to keep their sales team streamlined and their personnel lean while still delivering a full-featured experience for customers." - Peter Gagliardi, Anchor Group
Time is money.
NetSuite is a cloud-based ERP platform that gives service companies everything they need to run smarter—from financials and billing to resource management and project tracking. It’s all connected, all in real time, and all in one place.
Our team here at Anchor Group has industry-specific expertise from our own experience operating as a professional services company that uses NetSuite, as well as from our experience offering NetSuite services to companies operating in a variety of services subindutries. Here are just a few examples!
Ready to take your business to the next level?
Oracle NetSuite for Service Companies is a comprehensive business management solution designed to help service-based organizations improve operational efficiency, drive profitability, and deliver exceptional client experiences. In today’s fast-paced and competitive environment, service companies require the agility to manage projects, resources, and finances while continuing to scale and adapt to evolving client demands.
Cloud-based technology has become the standard for businesses seeking flexibility and long-term growth. As the #1 cloud ERP platform, NetSuite provides the tools service companies need to optimize service delivery, streamline billing processes, and maintain full visibility across every aspect of the business. With real-time access to company-wide data, NetSuite enables teams to make informed decisions, enhance project outcomes, and boost client satisfaction.
From time tracking and resource planning to automated invoicing and revenue recognition, NetSuite provides service companies with a unified system to run their businesses efficiently—whether they operate locally or across multiple regions. As your business grows, NetSuite grows with you, ensuring you always have the insight and control needed to scale with confidence.
NetSuite provides powerful project management tools that offer service companies complete visibility into every engagement, enabling them to optimize resources and run projects with confidence. With NetSuite, you gain real-time visibility into timelines, budgets, and resource allocation, enabling you to keep everything on track. From kickoff to delivery, it’s easy to monitor progress, adjust plans, and make smarter decisions as things evolve.
Leverage NetSuite to streamline your financials, for clean, accurate financial data that keeps your business moving. NetSuite automates your core accounting processes, providing real-time insights into profitability, cash flow, and performance. Whether you're billing by time and materials, fixed fee, milestone, or subscription, NetSuite offers multiple billing arrangements, ensuring timely, accurate invoicing.
Whether you're a ten-person shop or growing into a global team, NetSuite enables you to easily support new clients, teams, locations, and service lines. NetSuite scales to meet your business needs so you never outgrow it! Flexible, modular, and cloud-based, NetSuite is designed to grow with your business.
One of NetSuite’s biggest advantages is its ability to connect your entire business. Unlike other siloed systems, NetSuite seamlessly connects your front and back offices, enhancing collaboration and client satisfaction. Your sales, project, and finance teams share a single source of truth when it comes to data, which means less back-and-forth, better decision-making, and a smoother client experience from start to finish.
We have experience implementing several NetSuite modules across a wide variety of industries. Here are a few that we find ourselves frequently implementing for service companies like you!
Give sales, service, and finance one customer record in NetSuite, so reps quote with live pricing, inventory, and payment history and nobody re-keys an order.
Learn More NetSuite SuiteProjects is a Professional Services Automation module built natively on top of NetSuite and provides businesses with services-specific features and capabilities, including project-based reporting and resource designation. The NetSuite SuiteProjects add-on module enables services businesses to manage their complete bid-to-bill process.
Learn More Securely automate Electronic Funds Transfer (EFT) payments and collections, manage customer payments and refunds, & prevent check fraud with a single global payment management solution.
Learn More Drive Success
Many non-profits like you find success in leveraging their ecommerce website as a powerful customer portal. New to the ecommerce world? Our team is ready to support you with ecommerce services including implementation, customization, and ongoing support for SuiteCommerce and BigCommerce!
We have built several NetSuite apps to help our customers solve pain points efficiently, filling in gaps when they need a single additional feature rather than an entire additional module or integration. Here are a few that we find ourselves frequently implementing for service companies like yours!
Advanced Entity Portals is a platform built on top of NetSuite to allow companies to interact with their customers, vendors, employees, and any relationship that your company has with those entities! Give your vendors, customers, or employees a self-serve portal where they can view data that is relevant to them and interact with your company. No integration required!
Learn More Our NetSuite TimeClock app gives hourly workers a simple, connected, mobile-friendly way to clock in, clock out, and track breaks directly through NetSuite. Employees enter a unique PIN from their personal device or a shared tablet, and the app automatically creates NetSuite employee time entries for manager review, reporting, and optional payroll integration. No separate employee NetSuite licenses or complicated time-entry processes required.
Learn More Gather valuable feedback from entities in NetSuite including customers, vendors, and employees, gain insights into responses, and take action all within this solution in NetSuite.
Learn More Leveraging NetSuite ERP For Our Service Business
As a service company ourselves, we have a clear vision of the unique demands of this industry and the challenges we face. As organizations often struggle with complex and ever-evolving revenue recognition rules, real-time visibility, and more, having systems specifically tailored to this market is necessary.
Need more assurance that NetSuite is the best choice for software companies? We put our money where our mouth is, and have invested in NetSuite to manage our own daily business operations.
Yes. NetSuite supports service organizations through project management, resource planning, time tracking, financial management, billing automation, and performance reporting tools.
NetSuite improves operations by unifying project management, resource allocation, financials, and customer data into a single platform, giving service companies real-time visibility into performance and profitability. This centralized approach helps reduce inefficiencies and improve decision-making across the organization.
Service companies operate with complex workflows such as project-based billing, time tracking, resource management, and revenue recognition, which require tailored configuration beyond standard ERP implementations. A specialized NetSuite implementation ensures these processes are aligned with business operations from the start.
NetSuite provides purpose-built functionality for professional services firms, including project accounting, time and expense tracking, resource management, and revenue recognition, helping organizations improve project profitability and optimize utilization.
Check out the NetSuite Implementation Guide for Professional Services Firms to learn more.
NetSuite supports field service companies with tools for scheduling, dispatching, mobile workforce management, and real-time job tracking, allowing teams to operate more efficiently and improve customer satisfaction. Integrated field service management connects operations, financials, and inventory for a complete view of the business.
Check out the NetSuite Implementation Guide for Field Service Companies to learn more.
Keeping projects on track, managing your team's time, tracking expenses, and getting customers billed accurately takes coordination. When those processes don't work well together, your team ends up spending more time managing the work than doing it. Tell us what you're running into.
1. Terry will reach out. Usually in about an hour... except on weekends, when he'll be on lake time.
2. We'll talk through how your team delivers services. We'll ask how you manage projects, schedule resources, track time and expenses, and handle billing, including where information gets lost between those processes.
3. We'll bring in the right people. We'll connect you with the Anchor Group consultants, developers, or other NetSuite experts who can help your systems better support service delivery.