NetSuite App
Customer Portal NetSuite Shipping
A NetSuite Customer Portal for Order Status and Shipment Tracking
If you fulfill SuiteCommerce, Shopify, WooCommerce, or BigCommerce orders in NetSuite, you can allow customers to look up shipment information in a secure, branded customer portal! Customers have the freedom to access their shipment information on demand in a secure, branded NetSuite customer portal, without having to create an account.
Customer Portal for NetSuite
Easy Order Tracking for Your Customers
With this NetSuite portal integration, you can enable customers to check on the status of their order in a branded portal.
The NetSuite portal looks up order shipment status by identifiable customer information such as NetSuite tracking number, order number, email, phone, or zip code, so customers don't need to create an account or a password! No need for a separate NetSuite customer portal login.
NetSuite Solution Features
- Customer portal app for NetSuite
- Customer self-service order tracking portal
- Enable customers to look up order details
- Allow customers to track order shipments
- Annual contract terms
Business Use Cases
- Provide a simple customer portal for tracking order shipments
- Can use in tandem with the returns portal for NetSuite to allow customers to return items in a matching interface
- Include a link to this order tracking solution within MyAccount or other NetSuite Customer Portals for additional CRM functionality
- Simple B2C customer portal
NetSuite Portal for Order Status and Tracking
NetSuite Customer Shipment Tracking Platform
Your customers can view their order status, including NetSuite fulfillment details.
Customers can view NetSuite item fulfillment package details, including the shipping carrier, tracking number, expected delivery date, and shipping destination address.
In the custom portal, users can view shipping status details, including package shipping history and shipment progress, and even sign up to receive notifications about shipping for NetSuite orders.
Customer Portal Demo Video
NetSuite Customer Shipment Portal
See the NetSuite customer portal order shipment tracking functionality in action!
NetSuite Customer Shipment Portal
Configuration Settings
Explore some of the configuration settings available to adjust the look and feel of the customer order tracking portal to best match your company's branding!
FAQs
Implementation time depends on your business requirements, branding, existing NetSuite configuration, and any requested customizations. Anchor Group can provide an implementation estimate after reviewing your needs.
Implementation cost varies based on configuration and customization requirements. The solution also uses annual contract terms. Contact Anchor Group for pricing based on your specific use case.
Yes. The portal is customizable and can be configured to better match your company's branding and customer experience. Businesses can adjust the look and feel of the portal as part of the implementation.
Yes. This portal allows customers to look up shipment information using identifiable order details such as an order number, tracking number, email address, phone number, or ZIP code. Customers do not need to create a username or password to access their shipment information.
The portal can support orders from SuiteCommerce, Shopify, WooCommerce, BigCommerce, and other ecommerce platforms when fulfillment and shipment information is managed in NetSuite.
What’s next
Make your day-to-day work easier and get back to what matters most with this NetSuite App to streamline your workflow and simplify daily tasks. Reach out below and let’s get you rolling.
Need something a little different?
If you’re not seeing the exact fit you need, no worries—we also build affordable custom solutions to fit your business, your workflows, and the way your team actually works.
Reach out and let’s build a solution that fits like it ought to.
