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Phone screen illustration showing user logged into password protected ecommerce website as a parent company, browsing products in Store A.

Child Customer "Impersonation"

A SuiteCommerce Extension by the Developers at Anchor Group

This SuiteCommerce extension provides a login menu in the header that allows a contact from the Parent Customer to toggle to a Child Customer that they want to shop on behalf of.

Note: This solution does not truly switch customer records. To learn about that functionality, visit the page for our Single Login Customer Swapping solution.

When a contact uses this Child Customer "Impersonation" feature to toggle to a child customer store view, the shopping experience inherits that Child Customer's pricing and locks the Child Customer's information in checkout.

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Bundle Features

  • Carries through the checkout process and into the sales order
  • Locks shipping address to child customer in the checkout process

Business Use Cases

  • Lets you shop on behalf of one of their locations, but still be logged in as the parent

Toggle Between Child Customer Store Views

The store displays the price levels of the child customer (sub-customer) when toggling between views.

SuiteCommerce child customer impersonation.

Cart Items Warning Message

When toggling between roles, a user will see a warning reminding them that any items currently in their cart will be removed when they switch roles. This gives the customer an opportunity to cancel, and complete the checkout process before switching roles if they would like.

SuiteCommerce child customer impersonation warning message.

Product Details

Type

SuiteCommerce Extension

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Bundled?

No

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Category

Customer Login

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Free Trial

No

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SuiteCommerce Partner, 200+ Apps

Get SuiteCommerce App Development Services

Anchor Group is a NetSuite consulting services company that has talented SuiteCommerce developers in house servicing clients across many industries. Get an idea of how 2000 plus hours of experience builds up IP for the NetSuite ecosystem and some examples of apps like the Child Customer "Impersonation" app that take SuiteCommerce to the next level.

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