The BigCommerce Migration Services Process

Thoughts from BigCommerce Migration Experts

Anchor Group is a certified BigCommerce agency partner that has helped many merchants migrate to ecommerce platforms. Our BigCommerce experts and BigCommerce developers take an honest, straightforward approach that makes migrating platforms simple, even for the most complex companies.

Migrating to BigCommerce is about more than updating your tech stack.

Migrating to BigCommerce opens a highway for business growth.

What are BigCommerce migration services? 

BigCommerce migration services include all the tasks needed to set up a new ecommerce website for your business. This assumes you have a preexisting website that isn't meeting your needs, so you need to replatform on BigCommerce.

Depending on your scenario, ecommerce migration services will include some or all of the following:

• Solution Design for Migration
• Critical Data Migration
• BigCommerce Account Setup
• Custom BigCommerce Theme Development
• BigCommerce Theme Configuration
• BigCommerce App Development or Configuration
• Software Integration with BigCommerce

Solution Design for Migration

Before any work begins, it's critical to establish a clear migration plan. Our team works closely with you to understand your current ecommerce setup, your business goals, and any platform pain points. From there, we design a migration solution that ensures a smooth transition to BigCommerce, minimizing disruption and maximizing long-term value. For complex setups, we help map out workflows, customer structures, and technical requirements so everything works as intended from day one. Headless commerce is a natural part of the conversation when talking through the solution design.

Critical Data Migration

Your data is the backbone of your business (i.e., products, customers, orders, and more). We take data migration seriously. Whether you're coming from Shopify, Magento, WooCommerce, or another platform, we make sure the data that matters gets migrated safely and accurately. This helps preserve your historical records and keeps your team and customers aligned through the transition.

BigCommerce Account Setup 

A successful BigCommerce website starts with a properly configured account. We set up your BigCommerce environment with the right store settings, customer groups, B2B Edition tools, tax rules, shipping configurations, and more. Whether you're a manufacturer, distributor, or wholesaler, we configure your store to match the realities of your business model from the start.

Custom BigCommerce Theme Development

No two businesses are the same, and your ecommerce storefront should reflect that. If you need a custom theme, our developers build one from scratch — tailored to your brand, your customers, and your workflows. We focus on usability, speed, mobile optimization, and a clean design that supports both B2C and B2B experiences.

BigCommerce Theme Configuration

If you're using a prebuilt theme (or a lightly customized one), we handle the configuration so it works for your business. That includes layout adjustments, branded styling, homepage setup, category navigation, and more. We ensure your site looks great and functions smoothly, all while taking advantage of BigCommerce's native flexibility.

BigCommerce App Development or Configuration

BigCommerce has a strong app ecosystem, but sometimes you need something tailored. We help configure apps that extend your store’s functionality — from product customizers to ERP connectors. And if the right app doesn’t exist? We can build one. Our team has developed private BigCommerce apps and custom integrations that support everything from pricing logic to advanced quoting workflows.

Software Integration, Configuration, or Development

For many companies, integrating BigCommerce with other systems — like ERPs, CRMs, or shipping platforms — is where the real power lies. As NetSuite experts and BigCommerce pros, we help you bridge your ecommerce site with the rest of your business. Whether it’s configuring an out-of-the-box integration or building a custom connector, we ensure your systems talk to each other and automate the work that shouldn’t be manual.

BigCommerce Software Testing and Quality Assurance

Once your BigCommerce site is set up and the data is migrated, it's time to put everything through the paces. At Anchor Group, we don’t launch until we’ve tested every major flow — from checkout to account creation, quote requests to admin settings. We use a QA process tailored to your store’s specific configuration and B2B needs. This ensures that your customers get a seamless experience and that your internal teams won’t be bogged down by post-launch issues. From edge-case testing to stress tests, we help make sure your BigCommerce site is stable, secure, and ready to perform from day one.

New to eCommerce? Check out our BigCommerce Implementation page.

How does a BigCommerce migration work? 

BigCommerce is a great platform for medium-sized businesses that want to adopt best-in-class, future-proof ecommerce software. BigCommerce can grow with you! Anchor Group is a certified BigCommerce development agency. We specialize in BigCommerce migration services. This means we help companies migrate smoothly from Shopify, Magento, or WooCommerce to BigCommerce.

Listed below are the main steps in an ecommerce migration to BigCommerce.

• Discovery - We start by getting to know your business. During the Discovery phase, we’ll learn how your business operates, what makes it unique, and what pain points you’re experiencing with your current platform. We also research your competitive landscape to better understand how your company fits into your industry and what kind of experience your customers expect.
• Requirements - Once we’ve got a feel for your business, we dig into the details. In this phase, we talk through your goals, current tech stack, timeline, budget, functionality needs, design vision, and long-term objectives. This helps us get a clear picture of what success looks like for your BigCommerce migration.
• Alignment - Now it’s time to align on the best path forward. During this phase, we’ll put together a customized solution design with your goals in mind. As certified BigCommerce experts, we’ll recommend BigCommerce apps, features, or BigCommerce integrations that will benefit your business. Once we’re on the same page, we’ll establish a formal partnership and prep project launch.
• Project Launch - With the plan in place, we roll up our sleeves and get to work! Our U.S.-based BigCommerce developers will set up, configure, and develop your new website from the ground up. This is commonly referred to as a BigCommerce implementation. Whether it's customizing your theme, building out features, or creating software integrations, everything is built to support your business goals.
• Quality Assurance & Testing - Before launching your new site, we thoroughly test everything—checkout flows, data syncing, customer journeys, and integrations. Our goal is to make sure the entire experience is seamless, stable, and ready for real-world traffic. No surprises. Just a clean handoff and confidence in your go-live.
• Go-Live - This is the big moment, your new BigCommerce website goes live! We make sure the transition happens smoothly, with your team fully supported. If you need help after launch, we’re here for that too. You won’t be left on your own. We provide post-launch support to make sure everything keeps running as expected.

Final Thoughts on Ecommerce Migration Services 

Migrating to BigCommerce is more than a technical task—it’s a strategic investment in the future of your business. With the right team, the transition doesn’t have to be overwhelming. Anchor Group has helped countless merchants move from outdated or underperforming platforms to BigCommerce with confidence and clarity. From strategy to execution, we’ll guide you every step of the way to ensure your new site delivers real business results.

Ready to migrate?

Let’s talk about your BigCommerce migration. Contact Anchor Group today to get started.

BigCommerce Certified Partner, Oracle NetSuite Alliance Partner

As a BigCommerce Certified Partner and an Oracle NetSuite Alliance Partner, Anchor Group is ready to handle BigCommerce and NetSuite projects alike! Whether you have one platform and are looking to integrate the other, are considering a full-scale implementation of both platforms or need support with ongoing customizations, our team is ready to answer any questions! Get in touch!