Item Trend by Customer | NetSuite

One of our clients wanted better transparency on sales trends for a particular item by any particular customer over a period of time, especially in a visual or graphed format.

The desired outcome can be achieved by a NetSuite saved search, which is then placed on the customer dashboard as a KPI or trend graph. Here are the steps to do so:

Create a Transaction Saved Search in NetSuite

Step 1: Set Criteria

• Type = Invoice
• Item = [target item]
• Main Line = False
• Tax Line = False
• Shipping Line = False
• COGS Line = False
• Make sure the search is public and available for dashboard view.

Step 2: Format Results Columns

• Name (Group)
• Quantity (Sum)
• Amount (Sum).

Step 3: Check the "Run Unrestricted" checkbox

Step 4: Add a date filter.

Adding the Results as a Visualization in the NetSuite Dashboard

On the Customer Dashboard, add a trend graph with the saved search set as the trend type. Set the date period you desire to see (example is monthly).

Conclusion

It’s as simple as that! The saved search results page is also useful, as you can see which customer has purchased the highest quantity of the item. One downside regarding the use of the customer NetSuite dashboard, however, is that you cannot publish a customer dashboard without a paid add-on called Advanced Customer Dashboard, so the trend graph has to be manually placed on each customer dashboard you want to view it on, which can be a bit tedious.

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