How to Add Items to Display in Webstore

There are two ways to make existing items available and visible in the SuiteCommerce webstore. You can update individual item records if you only have a few to do, or you can perform a csv upload to bulk update multiple items and display them all in the webstore at once.

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Displaying a Single Item in Your Webstore

In some cases you may have a single item that you want to make available in your webstore. Perhaps you just released a new product that you want to list on your site, or you forgot an item in a csv bulk update to display items in your webstore. To display a single item in your webstore, follow these steps:

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Step 1: Navigate to the Item Record by going to Lists > Accounting > Items.

Item Navigation in NetSuite

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If the item that you want to display in your webstore already exists in NetSuite, locate it on the list and click "Edit":
Edit NetSuite Item Record

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If the item does not yet exist, click "New Item" and enter any necessary item information into the your item record:
New Item Record

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Step 2: Navigate to the Web Store tab on the item record.

Item Record Webstore tab

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Step 3: Under the Web Store Display section, check the Display in Website box (this is the switch that makes the item available in the webstore). Next add the appropriate display information:

  • Add a Page Title (this is what will appear in the browser tab).
  • Add a Web Store Display Name (this is what will appear as the header of the PDP).
  • Add a Detailed Description (this is what will appear as details on the PDP).
Webstore Display Settings SuiteCommerce

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Step 4: Further down on the Web Store tab you will see the Search Engine and Feeds section. Here, you can change the URL Component (optional -- controls what will display in the URL when a user navigates to the PDP for the related item. If there is no value here, the display name usually displays by default).

item record url component

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Step 5: At the very bottom of the Web Store tab, you will see an Associated Images subtab. Check if there is already an Associated Image for that item. If not, you will likely want to add some images. For more information on this step, check out our documentation on Adding Images to SuiteCommerce Items.

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Step 6: Finally, of your website doesn’t display uncategorized items, or if you have multiple websites: Check to make sure the item is in at least one commerce category for this website.

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Step 7: Elsewhere on the Item Record...

  • If you have multiple price levels: Check to make sure the designated default online price level has a value in it.
  • If your website only displays items that are in stock: Check to make sure the item has inventory available at a location that is set to have inventory available on the webstore.

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Displaying Multiple Items on Your Webstore

Sometimes you may have a large list of products that you want to make available in your webstore. For this, you will want to perform a CSV import so you can make all the items available at once rather than updating every item record manually.

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Step 1: Create a CSV file with the appropriate item information. Remember to include the correct Item IDs!

Note that if your CSV file contains information ONLY for items you wish to display in your webstore, you do not need a column for the "Display in Webstore" option. You can simply establish this during your Import Field Mapping by adding the "Display in Webstore" NetSuite field and setting the input to "Yes".

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Step 2: Navigate to "Import CSV Records" at Setup > Import/Export > Import CSV Records.

csv import navigation

Step 3: Scan & Upload your CSV File...

  • Set the import type to "Items" and the appropriate record type. In most cases, the record type will be "Inventory Item".
  • Select the CSV file with the item data that you prepared for this import, and click "Next".

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Step 5: Set your import options...

  • Select the appropriate data handling type ("Add", "Update", or "Add or Update").
  • Click Next. (If you are only importing one file at a time, you will skip the File Mapping step.)

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Step 5: Complete field mapping...

  • Establish the field mapping between your CSV columns and the appropriate field options in NetSuite.
  • In your field Mapping, make sure to include the NetSuite Field "Display in Webstore".
  • Click "Next".

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Step 6: On the "Save mapping & Start Import" tab, complete the provided fields to label your import for future use, then click "Save & Run"!

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Make Sure the Items now Display in Your Store

The hard part is over! If you now open up your webstore in your browser, the items you just updated should show up. Please note that it may take a little while for all of your items to show up in your webstore, especially if you performed a csv upload to display multiple items. However, if time has gone by and it looks like the items aren't showing up, you'll probably want to do some troubleshooting to see what might have gone wrong along the way.

Hopefully, this post helped you set up your SuiteCommerce website and become more useful to customers. If you have any questions and want some free consulting advice, feel free to contact our team at Anchor Group.


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