NetSuite Supply Chain Control Tower fundamentally changes how businesses view inventory—shifting from backward-looking reports to forward-looking simulations. Unlike traditional inventory tracking that shows what you have today, Control Tower provides predictive visibility showing what you'll have in 30, 60, or 90 days based on current orders, production schedules, and demand patterns.
The platform creates interactive "snapshots" that use current NetSuite transaction data at the time the snapshot is generated:
These snapshots deliver day-by-day projections of inventory balances, enabling supply chain teams to identify potential stockouts, overstocks, or production bottlenecks weeks before they impact operations. The system supports standard inventory items, complex assemblies with bill of materials (BOM), and even lot-numbered or serial-numbered inventory—providing the granular visibility needed for sophisticated supply chain planning.
What separates Control Tower from basic inventory reports is its ability to answer "what if" questions. Planners can create hypothetical scenarios—adding a simulated purchase order, adjusting production schedules, or testing different allocation strategies—without affecting live data. This simulation capability transforms inventory planning from reactive firefighting to proactive optimization.
Demand planning serves as the foundation for effective inventory simulation. Without accurate forecasts of customer demand, even the most sophisticated supply chain tools deliver misleading projections. Organizations face constant pressure balancing two opposing risks: stockouts that lose sales and damage customer relationships versus overstocking that ties up working capital in idle inventory.
Historical data analysis reveals patterns that inform future demand:
The consequences of poor demand forecasting compound quickly. Retailers experience lost revenue from empty shelves during peak seasons. Manufacturers halt production lines when critical components arrive late. Distributors pay expedited shipping fees to cover planning gaps. These operational disruptions create financial impact far exceeding the direct costs.
NetSuite Control Tower integrates demand planning directly into supply simulations, allowing businesses to test forecasting assumptions against projected supply constraints. This closed-loop approach ensures demand plans remain achievable given actual vendor lead times, production capacity, and logistics constraints.
Control Tower supports multiple forecasting approaches tailored to different business models and data availability. Organizations can implement statistical models analyzing historical sales patterns, leverage predictive analytics incorporating external market signals, or build scenario-based plans testing various demand assumptions.
The platform's AI-powered Predicted Risks feature reviews fully received orders from the last two years of activity to forecast order delays with confidence levels. Predicted Risks estimates the probability (%) that orders will miss their due dates, based on historical data.
Key forecasting capabilities include:
Businesses achieve best results combining multiple forecasting methods. Statistical models provide baseline projections, while manual adjustments account for known future events like new customer wins, product launches, or market shifts. Control Tower's simulation engine tests whether forecasted demand aligns with available supply, surfacing conflicts before they become operational crises.
Getting Control Tower operational requires systematic configuration across several NetSuite modules. The setup process focuses on ensuring accurate data flows into simulations and establishing parameters that reflect real-world supply chain constraints.
Go to Setup > Company > Enable Features > Items & Inventory, then check Supply Chain Control Tower. After you save, the feature becomes available in your account (it may take a few minutes to appear)
Supply simulation accuracy depends entirely on item-level configuration. For each inventory or assembly item, populate critical planning fields:
This configuration process takes 30-60 minutes per item for manual entry, though businesses with large catalogs should leverage CSV import capabilities to bulk-update item records efficiently.
Organizations managing inventory across multiple warehouses or distribution centers configure location-specific parameters. Each location can have unique lead times, safety stock levels, and reorder points reflecting local operating conditions. For businesses using Predicted Risks, enable this feature at the location level to activate AI-driven delay forecasting for transfer orders.
Vendor master records should include realistic lead time data reflecting actual supplier performance. Control Tower uses these values when simulating purchase order arrivals. Organizations leveraging Predicted Risks enable this setting on vendor records, allowing the AI to analyze historical purchase order data and predict future delivery delays.
Once configuration completes, supply chain planners can generate their first Control Tower snapshot in minutes. The process transforms abstract data into actionable projections revealing future inventory positions.
Go to Lists > Supply Chain > Supply Chain Snapshot Simulations and create a new snapshot. Select the specific item requiring analysis, choose relevant locations if managing multi-site inventory, and define the forecast horizon—typically 60-90 days for most businesses.
NetSuite's simulation engine immediately processes all relevant transactions:
The resulting snapshot displays an interactive grid showing each day's projected inventory balance. Planners see incoming supply, outgoing demand, and the running on-hand calculation—revealing exactly when inventory might go negative (stockout risk) or climb excessively high (overstock concern).
Effective snapshot analysis focuses on identifying actionable problems before they impact operations. Review the projection grid looking for specific red flags:
Each data point in the snapshot links back to underlying transactions, enabling drill-down analysis. If Tuesday shows a projected shortage, click the cell to view which sales orders are creating demand and which purchase orders should arrive to cover it.
Control Tower's simulation capabilities extend beyond analyzing current projections to testing hypothetical changes. Supply chain teams create what-if scenarios by manually adding simulated transactions—testing how an additional purchase order, expedited production run, or inventory transfer would affect future balances.
This scenario planning proves invaluable for strategic decisions:
Multiple scenarios can run simultaneously, enabling side-by-side comparison of different supply strategies before committing resources.
Raw simulation data becomes valuable when transformed into operational decisions. Supply chain managers use Control Tower projections to drive specific actions across procurement, production, and distribution.
Control Tower simulations reveal performance metrics that benchmark supply chain effectiveness:
These indicators guide prioritization—focusing attention on high-value items with stockout risk or slow-moving inventory tying up significant capital.
Snapshot insights drive concrete operational decisions:
Procurement adjustments: When simulations show future shortages, planners expedite existing purchase orders, place additional orders, or negotiate faster shipping with suppliers. The projected shortage date guides urgency—items going negative in 30 days require immediate action versus 90-day issues allowing normal procurement.
Production schedule optimization: Manufacturers use component-level simulations to ensure raw materials arrive before production runs. If a snapshot shows a critical component going negative before a scheduled work order, planners either reschedule production or expedite the component purchase order.
Inventory redistribution: Multi-location operators identify imbalances where one warehouse faces excess inventory while another risks stockouts. Transfer orders move inventory proactively based on projected needs rather than reacting to actual shortages.
Safety stock refinement: Repeated simulations revealing consistent overstock or stockout patterns indicate incorrect safety stock settings. Planners adjust these parameters iteratively, using simulation results to validate new targets before implementing changes.
Wholesale distributors face unique inventory challenges that Control Tower addresses directly. Procurement optimization, vendor coordination, fulfillment efficiency, and multi-location management create complexity exceeding typical retail or manufacturing scenarios.
Distribution businesses typically manage:
Control Tower transforms wholesale distribution planning by providing location-specific simulations that account for transfer lead times between facilities. Distributors run snapshots for each warehouse, identifying opportunities to move excess inventory from one location to cover projected shortages at another—optimizing total inventory investment while maintaining service levels.
The Predicted Risks capability proves particularly valuable for distributors managing hundreds of vendors. AI analysis identifies suppliers consistently missing delivery commitments, allowing procurement teams to build extra lead time into planning or develop backup sourcing strategies for critical items.
Manual snapshot generation provides valuable insights, but automation unlocks Control Tower's full potential. NetSuite's workflow automation capabilities transform periodic planning exercises into continuous optimization systems.
Rather than generating snapshots manually, teams can standardize a regular cadence (for example, daily or weekly) so planners always review fresh projections. Nightly generation ensures fresh projections await planners each morning, incorporating all transactions processed during the previous day.
The automation eliminates the risk of outdated analysis—a snapshot created Monday morning misses all Tuesday's sales orders and purchase orders when reviewed Wednesday afternoon. Scheduled generation keeps projections current without manual effort.
Custom workflows monitor snapshot results automatically, triggering alerts when projections cross critical thresholds. Supply chain teams configure rules like:
This exception management focuses human attention on items requiring intervention rather than forcing manual review of thousands of SKUs.
NetSuite's integration capabilities extend Control Tower value beyond the ERP platform. Organizations connect snapshots to:
These integrations create closed-loop systems where simulation insights drive automated actions across the supply chain ecosystem.
NetSuite Control Tower delivers capabilities impossible with standalone inventory management systems or spreadsheet-based planning. The platform combines real-time ERP data, advanced forecasting algorithms, and intuitive simulation tools into a unified cloud solution.
Unlike point solutions requiring complex integrations, Control Tower operates within the same database holding sales orders, purchase orders, and inventory transactions. This architectural advantage eliminates data synchronization delays and ensures simulations reflect current operational reality.
The unified approach delivers additional benefits:
NetSuite's cloud architecture scales seamlessly as businesses grow. Organizations starting with single-location operations easily expand to multi-warehouse distribution, add manufacturing capabilities, or implement global operations through NetSuite OneWorld—all while maintaining consistent Control Tower functionality.
This scalability proves critical for mid-market companies experiencing rapid growth. The same simulation tools managing 500 SKUs across two locations extend to 5,000 SKUs across 20 locations without platform migration or re-implementation.
Enterprise planning systems like SAP IBP require lengthy implementations and significant customization investment. NetSuite Control Tower delivers comparable forecasting capabilities with 2-5 day basic setup and 1-2 week advanced configuration—dramatically reducing time to value.
The subscription-based pricing model eliminates large upfront capital expenditures while including automatic updates and new feature releases. Organizations avoid the upgrade projects plaguing traditional on-premise ERP systems.
Implementing a Control Tower represents just the first step toward supply chain optimization. Realizing full value requires expertise configuring the platform to match your specific business processes, industry requirements, and operational constraints.
Anchor Group's implementation consultants bring deep experience helping businesses leverage Control Tower for inventory simulation. Our team doesn't just enable features—we configure systems that deliver immediate operational impact.
Our approach includes:
Whether you're implementing NetSuite for the first time or optimizing an existing instance, Anchor Group's consulting services ensure Control Tower delivers maximum value for your specific supply chain challenges.
Control Tower becomes available once you enable the feature in your NetSuite instance—a process taking approximately 5 minutes. However, generating accurate simulations requires proper item configuration including lead times, safety stock levels, and reorder points. Basic implementations achieve functional snapshots within 2-5 days, while advanced features with Predicted Risks require 1-2 weeks including AI model training on historical data. Organizations already using NetSuite with clean item master data can start generating valuable simulations within the first week.
No. Control Tower is designed for supply chain planners and inventory managers—not IT professionals. The interface uses familiar concepts like sales orders, purchase orders, and inventory balances rather than technical jargon. After 2-3 hours of training, business users can generate snapshots, interpret results, and take appropriate procurement or production actions. However, advanced features like SuiteScript automation or complex scenario modeling may require NetSuite administrator support or partner assistance.
Yes. Control Tower supports complex assemblies and sub-assemblies, showing component-level demand projections. When you simulate a finished product that requires multiple raw materials, the snapshot breaks down component consumption by date—ensuring you see when each ingredient or part is needed. This capability prevents production delays caused by missing components and helps manufacturers optimize raw material purchasing to align with actual production schedules.
Absolutely. The Predicted Risks feature analyzes up to 2 years of historical purchase order data to identify vendors with poor delivery performance. The AI engine predicts future delays with confidence levels, allowing planners to add buffer time when ordering from unreliable suppliers. You can also manually adjust vendor lead times based on recent performance, ensuring simulations reflect realistic delivery expectations rather than optimistic purchase order dates.
Standard NetSuite inventory reports show historical and current data—what you sold last month, what's on hand today, or what's on order. Control Tower provides forward-looking simulations showing projected inventory positions 30, 60, or 90 days into the future based on current orders and forecasted demand. While reports tell you where you've been, Control Tower shows where you're going—enabling proactive decision-making rather than reactive problem-solving. The simulation capability allows testing hypothetical scenarios without affecting live data, a capability impossible with standard reporting.