Getting your website images right will have dramatic impacts on the speed of your website and your customer experience.
Date
September 17, 2026
Read
5 min
Getting your BigCommerce website images right will have dramatic impacts on the speed of your website, your website's SEO, and the customer experience. This guide provides general advice for preparing website images for use in a BigCommerce store.
There may be Theme-specific nuances in your BigCommerce store that require adjustments from the standards laid out below. Firstly, you should check your Theme’s documentation at Storefront > Themes > Theme Documentation:
Though you may need BigCommerce development in certain situations, as the store owner, you do have control over your image settings, including some of your store's image sizing standards. For example, you can choose to reduce the size of your product images. These adjustments can be made at Theme Styles > Products > Image Sizes.
Recommended BigCommerce Image Sizes
Optimizing All BigCommerce Images:
File type: JPEG or PNG
File size: <500KB
Alt tags: All photos should have Image Descriptions (this improves website accessibility and SEO)
BigCommerce Product Image Size:
Aspect Ratio: 1:1 (Square)
Dimensions: 1280 x 1280px
BigCommerce Carousel Image Size:
Aspect Ratio: 2:1 (usually)
Dimensions: 1200 x 600px (usually)
Logo Size:
Aspect Ratio: 2.5:1 (usually)
Dimensions: 250x100px (usually)
BigCommerce Image Optimization
When prepping your product images, you should follow these steps:
Step 1: Organize a local folder structure that corresponds to each product in your catalog
Step 2: Add your product images to the appropriate folders
Step 3: We recommend updating your image file names to correspond to the naming convention of your products, though this is not strictly required
Step 4: Display the Type, Size, and Dimensions columns and view the files in Details view
Step 5: Identify which files will need cropping, resizing, file type conversion, compression, etc. based on the optimization standards above.
Step 6: Once you have identified the files that require editing, we recommend using Freepik (a free online photo editor) to make the necessary edits.
Step 7: Finally, when your files have been standardized, you should begin the upload process using Webdav.
Having Trouble with BigCommerce Images?
If you need additional support with optimizing the images for your BigCommerce site, don't hesitate to reach out to our team for support! We offer a variety of BigCommerce Services to help companies like yours resolve pain points and get the most out of their software.
Got stuck on a step in this article?
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As both a BigCommerce Certified Partner and an Oracle NetSuite Alliance Partner, Anchor Group is ready to handle BigCommerce and NetSuite projects alike! Whether you already have one platform and are looking to integrate the other, are considering a full-scale implementation of both platforms, or simply need support with ongoing customizations, our team is ready to help answer any questions you might have! Get in touch!
Every hour your team spends manually copying orders from BigCommerce into NetSuite is an hour lost to growth. Many mid-market teams spend dozens of hours each month on manual order entry and reconciliation between systems on manual data entry between systems, the case for automation has never been clearer. A properly implemented BigCommerce integration with NetSuite eliminates these inefficiencies while delivering real-time inventory visibility and automated order-to-cash workflows—transforming months of operational headaches into seamless, connected commerce.
