One of our clients wanted to adjust how customers log into their SuiteCommerce store. Specifically, this customer wanted to provide guest checkout, while still maintaining the ability to have existing customers log in, and new customers being able to add a new lead.
Thankfully, this is a fast change that the Admin or Store Manager role can complete after a few steps.
Although the configuration for these changes is fast and simple, there is little to no documentation available from NetSuite on this topic. This article will walk you through the steps to configure each different native option for customers to log in and checkout, helping you decide how your customers should log in and checkout.
Configuring the Type Of Customer Registration
To change how your customer’s register or checkout for your SuiteCommerce store, navigate to the following click-path:
Step 1: Navigate to Commerce > Websites > Website List – Shopping Tab
Step 2: Scroll to the “Registration” Section and find the dropdown, “Types of Customer Registration”
This is the field you are looking for!
Step 3: Select the desired option for your store and save the Website Setup Record.
Note: The Field Help for this field is particularly helpful – please click the field title for this section or view the screenshot below.
Step 4: Cache Invalidate your site and hard refresh (Ctrl + Shift + R) the site. You should see the change after the refresh & cache invalidation.
Don't remember how to submit a cache invaludation request? Check out the Cache Invalidation Request SuiteCommerce Tutorial that my teammate Corynn put together back in April of 2023!
Types of SuiteCommerce Customer Registration
Required
For both Login and Checkout, the user is prompted to either create a new account or log in to an existing account.
Optional
On the Login Page, users can log in to an existing account or sign up as a new customer.
On the Checkout Page, the user can choose either option and check out as a guest, adding their email address, as well as payment and shipping information.
Checkout for Optional: Checkout as a Guest
Existing Customers Only
For the Login Page, the 'New Customer' option is removed, and only existing customers with an account can log in.
Note: If you are using Advanced Sign Up Bundle from NetSuite or the Modern Sign Up bundle from Anchor Group linked here, there will still be an option for users to be redirected to another page for new customers to sign up.
Disabled
This option removes the login and register buttons from the header and prevents users from logging into the store.
For Checkout, the user is asked to add an email for the customer order and will later be asked for payment/shipping information.
Author: KC Daniels
Got stuck on a step in this article?
We like to update our blogs and articles to make sure they help resolve any troubleshooting difficulties you are having. Sometimes, there is a related feature to enable or a field to fill out that we miss during the instructions. If this article didn't resolve the issue, please use the chat and let us know so that we can update this article!
FREE SuiteCommerce Book
If you liked this article, you'll LOVE our book on SuiteCommerce! Order the free SuiteCommerce book today, and we'll even pay for shipping!
Oracle NetSuite Alliance Partner & Commerce Partner
If you have general questions about SuiteCommerce or more specific questions about how our team can support your business as you implement NetSuite or SuiteCommerce, feel free to contact us anytime. Anchor Group is a certified Oracle NetSuite Alliance Partner and Commerce Partner equipped to handle all kinds of NetSuite and SuiteCommerce projects, large or small!
We are a premium SuiteCommerce agency that creates powerful customer portals. Unlike our competitors, we have already solved your problems.