Training

When your production environment goes down or you need help configuring a critical workflow, knowing exactly how to reach NetSuite support can save hours of frustration and thousands in lost productivity. Whether you're troubleshooting login issues, submitting support cases, or deciding between Oracle's direct help and working with NetSuite implementation partners, understanding your support options ensures you get expert assistance exactly when you need it.

Managing sales tax compliance across multiple states drains resources and creates audit risk for growing businesses. With more than 4,100 customers already using Avalara to automate end-to-end tax compliance, integrating Avalara AvaTax with your NetSuite ERP eliminates manual tax calculations and ensures accurate rates across 12,000+ U.S. jurisdictions. This guide walks you through every phase of implementation—from prerequisites to go-live—while helping you avoid the common pitfalls that derail most integrations.

Your supply chain data sits trapped in spreadsheets while competitors automate procurement and inventory management through NetSuite's. Mid-market businesses can invest $40,000-$80,000 annually in NetSuite supply chain capabilities, yet many supply chain implementations fail due to poor data quality—not technical complexity. Proper account preparation transforms an 8-12 week implementation into a system that delivers significant stockout reduction and hours weekly in saved procurement time. Activating NetSuite's supply chain management modules without proper preparation creates costly problems: inventory costing methods you can't reverse, permission errors that lock users out, and demand planning calculations generating wrong purchase order quantities.

Running blind on inventory planning doesn't just slow down operations—it creates expensive disasters you could see coming from miles away. When a manufacturer runs out of a critical component mid-production because they didn't spot the demand spike from a large sales order six weeks out, it's not bad luck. It's a visibility problem that NetSuite ERP with Supply Chain Control Tower features can prevent.

You're drowning in spreadsheets, firefighting stockouts, and watching your warehouse fill with products nobody wants while your best-sellers sit backordered for weeks. Your inventory planners spend countless hours wrestling with manual forecasts instead of focusing on strategic decisions. Meanwhile, your carrying costs climb and rush shipping fees pile up because you're always reacting instead of planning ahead.

Your customer service team wastes 2-3 hours daily calling warehouses to verify stock levels while production supervisors manually track WIP across facilities using spreadsheets. Meanwhile, emergency transfers between locations can drain thousands annually in premium freight costs. NetSuite's Multi-Location Inventory feature transforms your ERP into a distributed inventory management platform—and for manufacturers leveraging NetSuite ERP services, this capability comes included at no additional cost across all editions.

Manual spreadsheet planning costs manufacturers millions in stockouts, excess inventory, and wasted labor hours. Organizations that implement proper demand planning in NetSuite achieve a 10-20% reduction in inventory costs. The 2024.2 release extended planning horizons from one to three years with enhanced Supply Planning Workbench filters—an ideal time for manufacturers to review configuration.

Your last production run cost $12,000 more than expected—but you won't know until the month-end closes. Manufacturers using average costing face this problem constantly, watching margins fluctuate without understanding why. NetSuite's standard costing offers a different approach: predetermined costs that create instant visibility when actuals deviate from expectations. With proper setup, manufacturers improve cost control and performance management through variance analysis that pinpoints exactly where money is being wasted.

Your production team can see your proprietary BOM formulas right now. So can anyone with their login credentials. When the 2024 Verizon DBIR reports that 68% of breaches involve a human element (for example, user-driven errors or social engineering), manufacturing role configuration isn't just an IT checkbox—it's intellectual property protection, compliance assurance, and operational efficiency rolled into one. For companies running NetSuite Advanced Manufacturing, getting roles and permissions right means the difference between streamlined production and costly security gaps.

Your manufacturing module is only as good as the foundation underneath it. Most NetSuite manufacturing implementations fail not because of feature limitations, but because of preparation gaps that could have been avoided. With the right groundwork, manufacturers can achieve significant improvements; for example, one NetSuite manufacturing case example cites a 23% reduction in excess inventory, and another cites a 35% reduction in lead times—but only when they prepare their accounts correctly before activation. This guide walks you through every step needed to set your NetSuite manufacturing implementation up for success.

Your standard NetSuite routing records capture the basics—but manufacturers dealing with complex production processes need more. The Advanced Manufacturing Work Bench transforms those basic routings into a production command center, enabling detailed work instructions, operation-level material tracking, and real-time shop floor data collection. With manufacturers achieving up to 30% production cost reduction through proper implementation, understanding how to configure routing extensions correctly separates efficient operations from costly guesswork.

Outdated paper travelers and clipboard-based material tracking create costly blind spots on the shop floor. When operators follow inconsistent procedures and material consumption happens manually, manufacturers often face significant discrepancies between expected and actual component usage—making accurate job costing nearly impossible. NetSuite Advanced Manufacturing solves both challenges through integrated work instructions and real-time material tracking, enabling manufacturers to reduce error rates by up to 40% through unified systems.