Tutorial: How to install Google reCAPTCHA on SuiteCommerce

by Caleb Schmitz in , , November 12th, 2021

If you have recently faced fraudulent orders through your SuiteCommerce website, this tutorial walks you through the installation process of Anchor Group's Google reCAPTCHA Bundle for SuiteCommerce.

SuiteCommerce recaptcha google v2

A bot attack on your SuiteCommerce website can cost you many thousands of dollars, either because of fraudulent purchases or because the high number of bad credit card requests can shut down your payment processor and prevent good orders from being placed. It is your responsibility to put measures in place to protect yourself. This simple solution is the industry standard in stopping fraudulent orders from bots attacking your website. After you install this solution, make sure to check out other SuiteCommerce apps & features built by Anchor Group, a company based out of Wisconsin that specializes in SuiteCommerce and SuiteCommerce Advanced.

Prerequisite: Request access to the bundle (7-day free trial)

Before you start the installation process, you will need to get access to the bundle. Make sure to request access to the bundle in order to get a 7-day free trial. Your bundle will stop working after 7-days if you haven't set up automated payments.

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You will need to provide your NetSuite Account ID when you request access. If you don't know where to find this, it is located in the URL of NetSuite when you are logged in. You can also find it by navigating to SETUP > COMPANY > COMPANY INFORMATION. This is required in order to provision the bundle to your NetSuite environment and make it available to install.

NetSuite account id url

While you wait for access, you can begin by setting up your Google reCAPTCHA account and getting the keys needed for the installation.

google recaptcha keys

You will need the following data pieces prior to setting up the bundle:

  • Google captcha API URL
typically use https://www.google.com/recaptcha/api.js which appears by default
  • Google verify captcha API URL
typically use https://www.google.com/recaptcha/api/siteverify which appears by default
  • Google captcha site key
  • Google captcha secret key

Compile this information in a safe location while you wait for access to the bundle. Access requests received before 12 PM CST typically will be available within the same day. Otherwise, it might take a full business day to receive access to the bundle.

When you are on the website, you can select this link which will take you to the page to setup a V2 reCAPTCHA (the version currently supported by the bundle).

Google recaptcha setup step 1

Then you can create your account. Make sure to select "reCAPTCHA v2" and the "I'm not a robot" selection. Fill in the rest of the information as required.

google recaptcha step 2

After you click "submit", you will be taken to this page which shows you the two fields required to collect for the SuiteCommerce configuration at a later step.

suitecommerce google keys

Step 1: Installing the Bundle

The first step is to install the Bundle into your NetSuite environment. If you don't have NetSuite permissions to install a bundle, you will need to ask your NetSuite Administrator to perform this step or to provide you admin access to NetSuite.

Navigate to "Search and Install Bundles"

search and install suitebundle navigation

Search for Bundle ID "412248" or by searching for "Google reCAPTCHA" and select the correct result.

install google recaptcha bundle

Click on the name of the bundle.

Click "Install"

click install bundle

Click "Install" again after reviewing what is getting installed.

click install again for bundle

Click "OK" after the warning.

click ok for the prompted warning

Refresh the list until you see the status switch from "Pending" to a checkmark.

refresh the installation list until no pending

Step 2: Activate the Extension

The next step is to activate the extension for the SuiteCommerce website. Navigate to Commerce > Extensions > Extension Manager.

extension manager navigation

Click "EDIT" on the domain you wish to activate this extension on and then navigate to the "Extensions" tab. Once you are there, you will need to "Check" the "Google Re-CAPTCHA Integration" extension and then click "ACTIVATE".

activate suitecommerce extension

Refresh the page and several times until you see that the activation has finished its progress and is completed.

Step 3: SuiteCommerce Configuration

Navigate to SuiteCommerce configuration in order to complete the configuration of Google reCAPTCHA for your website.


suitecommerce configuration select domain

Select your website record and domain you have for your SuiteCommerce website and click "configure".

Then you will need to navigate to the "extensions" tab and then the "Google Captcha Integration" subtab.

Configure google recaptcha for suitecommerce

Enter the Site Key and Secret Key from your Google reCAPTCHA account and select the checkboxes where you want the reCAPTCHA to display.

Display recaptcha in NetSuite website checkbox

Once you have finished this configuration, you will be able to click "Save".

Step 4: Testing

To make sure all the changes have taken effect, navigate to the Cache Invalidation Request prior to going to your website to refresh.


suitecommerce cache invalidation request

Move the domain you just activated into the "Selected Domains" box, then make sure you selected the "Clear cache for the whole domain(s)" followed by submitting.

new cache invalidation request how to

Once you have completed this, you can go to your SuiteCommerce website and press "CTRL + SHIFT + R" which will refresh the cache of your browser.

Make sure the reCAPTCHA shows up in the correct places the way you want. If for some reason it does not, you may need to reach out to support at Anchor Group in order to have a custom installation. This may be because of an interaction with another customization/theme you have made in the past. If this occurs, you can disable the extension easily by removing the "display" checkboxes in configuration or by unchecking the extension in the extension manager and activating again.

From here, if you selected to display in other areas, make sure to confirm that they all are working properly and place a sample order.

new customer register suitecommerce recaptcha

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Our team loves to hear feedback on how we can improve our instructions or add enhancements to our solutions. Please reach out to our team through our contact page with any suggestions on how we can improve our documentation or products.

If you haven't yet, make sure to snag a free copy of our SuiteCommerce book which we will ship for free to any address in the United States mainland.

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