About the “Not Allowed” SuiteCommerce Permission Error
NetSuite recently pushed live a security patch for Product List and Product Reviews Custom Records. This patch results in “Not Allowed” permissions errors across your SuiteCommerce site (PDPs, PLPs, My Account) unless the patch is applied.
How to Fix this Error for SuiteCommerce My Account Sites
No action is needed, as SuiteCommerce MyAccount does not reference Product List or Product Review records.
How to Fix this Error for SuiteCommerce sites and SCA versions of 2024.2 and Later
The patch updates are all made from within NetSuite, so no custom code updates required!
You must update the Product List and Product Review custom records to the appropriate permissions settings. Follow NetSuite’s instructions, and you will complete the patch in less than 30 minutes.
How to Fix this Error for SCA versions before 2024.2
The patch updates require both SuiteCommerce Advanced (SCA) Source code updates in addition to file and custom record permissions updates. You will need to apply this patch for any SCA version, even if you do not use the product list and product review records. The Source Code file patches are the only way to guarantee you will not encounter the “Not Allowed” permissions errors across your site.
Properly deploying SCA source code updates is a difficult and risky process. Reach out to Anchor Group’s team of experts to assist your team with this patch.
Author: Matthew Gochee
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