BigCommerce Headless has a ton of moving parts that can be difficult to keep track of. The ecosystem is ever-evolving, and at times, it can become hard to tell where you should look when troubleshooting BigCommerce issues. This article lists BigCommerce concerns separated by topic and where users may want to look when troubleshooting an issue in the BigCommerce environment. At the bottom of the article, I have also included a list of BigCommerce case studies that users can read to better understand how BigCommerce headless apps are designed and structured.
Note that this is a living document: Feel free to use the online chat widget to let us know if you think we missed something, or if you have recommendations of other resources you think we ought to add to this BigCommerce resource pool!
BigCommerce Specific Documentation
This is a list of links to BigCommerce’s documentation resources that are the most helpful for finding answers to basic BigCommerce questions. All the following documentation is for BigCommerce-specific platform help. If you are facing troubles with Stencil, your store hub, or the partner portal, try looking here for help.
- Store Configuration and Setup
- Headless API Reference
- BigCommerce Community Home
- BigCommerce Help Center
- BigCommerce Blogs/Forums
- BigCommerce Stencil Documentation
Catalyst Specific Documentation
Catalyst is BigCommerce’s new project that is looking to replace the current stencil page builder. The following list of documentation is a great place to look if you are building the front end of a Catalyst headless application. Headless is a detached front end, so this documentation will only help with development within the context of the Next.js environment. If you are looking for help within the store portal, look at the BigCommerce specific documentation above.
Next.js Specific Documentation
Next.js is the core foundation of the Catalyst framework. If you are looking for documentation on building components or dealing with Next.js middleware that would not fall within the context of the Catalyst documentation, the answer is probably here.
Makeswift Documentation
Makeswift is the page builder of choice for use with the new Catalyst architecture. For information on building Makeswift components or pages look to the documentation links below.
BigCommerce Case Studies
Below are case studies for both BigCommerce monolith and headless builds. Reading a few case studies can greatly help you understand BigCommerce monolith and headless architecture.
Resources for Understanding Headless Architecture
BigCommerce Troubleshooting Support
If the resources above aren't enough, browse our BigCommerce blog for tips, tricks, and help articles! If you are still having trouble troubleshooting your BigCommerce site and are looking for support, don't hesitate to contact our team! We offer a variety of NetSuite and BigCommerce Development Services to help companies like yours resolve pain points and get the most out of their software!
Related Article: About BigCommerce Promotion Editors and When to Use the Legacy Editor
BigCommerce Certified Partner, Oracle NetSuite Alliance Partner
As both a BigCommerce Certified Partner and an Oracle NetSuite Alliance Partner, Anchor Group is ready to handle BigCommerce and NetSuite projects alike! Whether you already have one platform and are looking to integrate the other, are considering a full-scale implementation of both platforms, or simply need support with ongoing customizations, our team is ready to help answer any questions you might have! Get in touch!
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