About NetSuite CRM:
NetSuite CRM provides your team with the tools you need to ensure high-quality customer service and support in all stages of the customer lifecycle from initial interest to brand loyalty. Easily accessible reporting and analytics along with sales forecasting and quota management enable your business to operate efficiently through data-driven decisions.
The CRM Basics
NetSuite CRM features like upsell and order management, along with mobile availability enable your team to save the sale by handling customer requests and transactions at the time of request. Marketing automation saves your team time while helping your company gain and retain customers. For a consistent customer experience, NetSuite CRM includes ecommerce features that allow you to bring your instore experience online.
Increase Sales Performance
NetSuite CRM sales force automation and opportunity management help your team capitalize on every potential sale, leaving fewer abandoned carts and gaining customer loyalty for your company. Elevate productivity across your organization and improve your overall sales performance through the use of forecasting, upsell and commission management.
Strengthen Customer Relationships
NetSuite CRM case management and customer service management tools give your team a 360-degree view of your customers, allowing them to better understand the market that you serve. Save sales by streamlining your lead-to-cash processes using remotely accessible CRM data that enables your sales team to provide high quality customer service. Partner relationship management tools extend your organization's ability to manage global marketing, services, and partnerships.