NetSuite CRM

Customer Relationship Management

Enable your business to manage the complete customer lifecycle and adapt to customer needs using a single platform that is seamlessly integrated with your NetSuite ERP and ecommerce investments.

Key Features & Capabilities:

  • Sales force automation / opportunity management

  • Case management / customer service management

  • Forecasting, upsell, & commission management

  • Partner relationship management

  • Marketing automation

Key Benefits:

  • Manage global sales, marketing, services and partner organizations

  • Remotely access CRM data on your mobile device

  • Elevate productivity across the organization

  • 360-degree view of your customers

  • Streamline lead-to-cash processes

  • Improve sales performance


NetSuite CRM provides your team with the tools you need to ensure high quality customer service and support in all stages of the customer lifecycle from initial interest to brand loyalty. Easily accessible reporting and analytics along with sales forecasting and quota management enable your business to operate efficiently through data-driven decisions.


Anchor Group developed SuiteBuddy NetSuite Mobile CRM which allows for voice controlled access to NetSuite CRM. It is a sleek design that helps sales teams input data faster and with less training. Additional features like voice assistance makes it easier to open NetSuite customer information to enter things like call logs, lead status, emails, and other vital information. 

Take a look at the NetSuite CRM Mobile App and see how it greatly improves the CRM experience. 

The Basics:

NetSuite CRM features like upsell and order management, along with mobile availability enable your team to save the sale by handling customer requests and transactions at the time of request. Marketing automation saves your team time while helping your company gain and retain customers. For a consistent customer experience, NetSuite CRM includes ecommerce features that allow you to bring your instore experience online.

Increase Sales Performance:

NetSuite CRM sales force automation and opportunity management help your team capitalize on every potential sale, leaving fewer abandoned carts and gaining customer loyalty for your company. Elevate productivity across your organization and improve your overall sales performance through the use of forecasting, upsell and commission management.

Strengthen Relationships:

NetSuite CRM case management and customer service management tools give your team a 360-degree view of your customers, allowing them to better understand the market that you serve. Save sales by streamlining your lead-to-cash processes using remotely accessible CRM data that enables your sales team to provide high quality customer service. Partner relationship management tools extend your organization's ability to manage global marketing, services, and partnerships.

Want more information on how NetSuite Customer Relationship Management (CRM) can help you?

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