NetSuite CRM

An Enterprise-Level CRM Solution

NetSuite CRM two men facing each other while shake hands and smiling

Enable your business to manage the complete customer lifecycle and adapt to customer needs using a single platform that is seamlessly integrated with your NetSuite ERP and ecommerce investments.

Want more information on how NetSuite Customer Relationship Management (CRM) can help you? Continue reading, or download the PDF data sheet on NetSuite CRM to learn more.

Key Benefits

  • Manage global sales, marketing, services and partner organizations
  • Remotely access CRM data on your mobile device
  • Elevate productivity across the organization
  • 360-degree view of your customers
  • Streamline lead-to-cash processes
  • Improve sales performance

Key Features & Capabilities

  • Sales force automation / opportunity management
  • Case management / customer service management
  • Forecasting, upsell, & commission management
  • Partner relationship management
  • Marketing automation

About NetSuite CRM:

NetSuite CRM provides your team with the tools you need to ensure high-quality customer service and support in all stages of the customer lifecycle from initial interest to brand loyalty. Easily accessible reporting and analytics along with sales forecasting and quota management enable your business to operate efficiently through data-driven decisions.

The CRM Basics

NetSuite CRM features like upsell and order management, along with mobile availability enable your team to save the sale by handling customer requests and transactions at the time of request. Marketing automation saves your team time while helping your company gain and retain customers. For a consistent customer experience, NetSuite CRM includes ecommerce features that allow you to bring your instore experience online.

Increase Sales Performance

NetSuite CRM sales force automation and opportunity management help your team capitalize on every potential sale, leaving fewer abandoned carts and gaining customer loyalty for your company. Elevate productivity across your organization and improve your overall sales performance through the use of forecasting, upsell and commission management.

Strengthen Customer Relationships

NetSuite CRM case management and customer service management tools give your team a 360-degree view of your customers, allowing them to better understand the market that you serve. Save sales by streamlining your lead-to-cash processes using remotely accessible CRM data that enables your sales team to provide high quality customer service. Partner relationship management tools extend your organization's ability to manage global marketing, services, and partnerships.

The Must-See CRM Mobile App!

ERP Buddy NetSuite Mobile CRM allows for voice-controlled access to NetSuite CRM. It is a sleek design that helps sales teams input data faster and with less training. Additional features like voice assistance make it easier to open NetSuite customer information to enter things like call logs, lead status, emails, and other vital information.

Take a look at the NetSuite CRM Mobile App and see how it greatly improves the CRM experience.

If this module doesn't fit your needs, there are other NetSuite modules that serve as business management solutions:

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