NetSuite Frequently Asked Questions

Answers to the Most Popular Questions about NetSuite


There are many questions to ask when trying to learn more about what NetSuite is and how it can be the best fit for your organization. This is a large list of questions and answers to help keep you informed. These questions are answered by a NetSuite partner that specializes in NetSuite licenses, implementations, SuiteCommerce, and building more automation through ERP. Scroll to learn the answers to the most popular NetSuite questions, or select a topic from the following list:


NetSuite FAQs

  • What is NetSuite?

    NetSuite is a business management software solution owned by Oracle, and is the number 1 cloud-based enterprise resource planning (ERP) software. It has many modules that build out a suite of products covering backend business solutions and ecommerce.

  • What is NetSuite ERP?

    NetSuite ERP stands for NetSuite enterprise resource planning. It is the #1 cloud-based ERP in the world and supports over 20,000 customers. It is designed with accounting in mind but goes beyond the most advanced financial reporting, warehouse management, order management, ecommerce, and all other major aspects to running a business. It's the most popular choice for the mid-market business.

  • What is NetSuite used for?

    NetSuite is used to manage all of a business's needs from accounting, reporting, inventory, invoices, marketing, CRM, ecommerce, order management, and human resources. It is the most popular software to operate a business on for the mid-market. Typically, companies outgrow Quickbooks and switch to NetSuite.

  • How much does NetSuite ERP cost?

    The price of NetSuite varies significantly based on a company's needs. This is because of the added modules that a company might require and a higher number of users. For example, a large enterprise operating globally and selling products online will need a wider variety of features than a company that operates in the U.S. and has not yet entered the ecommerce scene. To learn more about what NetSuite may cost your company based on the features and services you need, contact us!

  • Why NetSuite?

    To learn about how NetSuite can benefit your business, visit our NetSuite modules page! There you will discover the various tools included in NetSuite, as well as the different industries that NetSuite serves.

  • When did Oracle buy NetSuite?

    NetSuite (previously NetLedger) was founded in 1998. NetSuite was purchased by Oracle in 2016 and has been their primary cloud-based solution with rapid growth since it was acquired.

  • Who uses NetSuite?

    Some of the largest companies in the United States utilize NetSuite as the core business software. Williams Sonoma is one example.

  • Is NetSuite good for manufacturing?

    Yes! NetSuite is a single integrated cloud solution that delivers one complete version of the truth, helping you reduce operating costs, increase revenue, and better manage business and supply chain processes. Learn more about NetSuite for Manufacturers.

  • Does NetSuite have a WMS?

    NetSuite WMS helps you better manage inventory and optimize warehouse operations by enabling greater warehouse and labor productivity using industry best practices to increase efficiency and minimize handling costs.

  • How good is NetSuite CRM?

    NetSuite CRM is one of the best CRM solutions in the world. It is considered to be one of the best since it connects directly with the rest of the ERP data. SuiteBuddy NetSuite CRM Mobile app is a great way to boost the effectiveness of a CRM. It uses voice assistance to make CRM usage easier.

Our Services FAQs

  • Is managed service the only NetSuite service you offer?

    Nope, we are actually quite flexible in our services. All things NetSuite including the SuiteCommerce platform! Integrations, integrator management, SuiteScripting, Admin support, and more!

  • I don't want to sign a contract locking me into lots of hours. Is there another way?

    Absolutely, we know that it takes time to build trust which is why we can do ad hoc projects too!

  • What is your pricing model?

    There are a few types of pricing models that we typically offer. One is managed services, another is a flat hourly rate, and finally we offer milestone pricing which reduces the rate by $10 for every 50 hours billed.

  • Do your consultants and developers speak English?

    Absolutely! We know that many NetSuite customers get stuck with off shore support where a language barrier exists. Our team is based out of Wisconsin, so as long as you can get used to our Midwestern accent then you don't need to worry. Is your company outside of the Midwest? No problem! We provide NetSuite Services across the United States.

  • Does Anchor Group manage SCA version migrations?

    Yes! We have an expert team of NetSuite Developers that specializes in SuiteCommerce Advanced. We have helped many companies manage their SCA version migrations to ensure that all of their customizations and integrations remained intact!

  • How much do you charge for 1-on-1 NetSuite trainings?

    Our paid 1-on-1 trainings (in-person and online options) are designed for larger companies that are looking to improve employee buy-in, system adoption, and efficiency working in NetSuite. Our pricing for this training starts with a minimum of 25 billable hours at $180/hr.

  • Will I earn a NetSuite Certification after completing your Free NetSuite Beginner Training?

    While some people have found our free tutorial videos to be helpful while studying for NetSuite Certification exams, our trainings were not designed to be used as test prep materials. All of our trainings are geared towards helping NetSuite users learn the skills they need in order to get the most out of their NetSuite system. If you are interested in becoming certified in NetSuite, you will need to visit the official NetSuite Certification page:

  • What are the top locations you service?

    While our headquarters is located in Madison Wisconsin, Anchor Group offers NetSuite Services across the United States! Our initial consulting takes place remotely, but our consultants and developers will travel on-site when needed to make sure your NetSuite project goes smoothly.


NetSuite How to... FAQs

  • How to learn NetSuite?

    There are several places to learn how to use NetSuite more effectively. The best way to learn is to search for free NetSuite tutorials by Anchor Group, take the NetSuite direct classes, or to have a NetSuite consultant or developer teach you. If you need help, it is best to reach out to a NetSuite partner.

  • How to change password in NetSuite?

    You can have a NetSuite administrator manually change your password or you can request to change your password by clicking "forgot your password" in the NetSuite log-in page. You will likely have to use your security questions. For more navigation tips on how to effectively navigate NetSuite, watch this NetSuite tutorial!

  • How do I navigate in NetSuite?

    Having a hard time navigating in NetSuite? Looking for ways to change your navigation or to get around NetSuite more quickly? Check out our NetSuite tutorial video on Navigation Tricks in NetSuite!

  • How to create an Advanced PDF in NetSuite?

    Creating Advanced PDF, and assigning a new custom advanced pdf to your invoice or sales order can be a complicated process. Check out our NetSuite Advanced PDF Templates tutorial video to learn how.

  • How to do a CSV upload in NetSuite?

    CSV uploads are a great way to bring large amounts of data into your NetSuite system. To learn how to complete a CSV upload in NetSuite, check out our CSV uploads tutorial video.

  • How do I install NetSuite bundles?

    Need to know how to update NetSuite bundles? Wondering what a NetSuite bundle repository is? Check out our tutorial video on NetSuite SuiteBundler Installations.

  • How do I assign roles in NetSuite?

    Roles and permissions play an important part in making sure that everyone in your business has access to the right data, no more, no less. Check out our tutorial video on setting up NetSuite Roles & Permissions to learn more.

  • How do I create an email template in NetSuite?

    Creating email templates in NetSuite is usually the next step after creating Advanced PDFs, and the process of setting them up is similar. However, there are some key differences, particularly with regards to formatting. Check out our tutorial on creating NetSuite Email Templates to learn more.

  • How to write formulas in NetSuite saved search?

    NetSuite saved searches are great reporting tools inside of NetSuite that help you filter down specific company data into one simple report. Needing a refresher on the basics of NetSuite Saved Searches or on writing formulas to get the report you want? Check out our tutorial video on NetSuite Saved Searches.

  • How do I customize my dashboard in NetSuite?

    Dashboards are one of the things that make NetSuite such a powerful ERP solution. To learn how to customize your dashboard to view just the right data, check out our tutorial video on NetSuite Dashboard Customization.


NetSuite Module FAQs

  • What is SuiteCommerce?

    SuiteCommerce is NetSuite's flagship ecommerce solution that is pre-integrated into ERP so that all the order management, payments, and inventory runs seamlessly together. There are two versions, SuiteCommerce Standard and SuiteCommerce Advanced which is also called SCA.

  • Does NetSuite have Inventory Management?

    Yes! NetSuite Advanced Inventory provides a broad array of capabilities to optimize inventory levels/availability and allows you to track and report performance in real-time through dashboards and analytics.

  • What is NetSuite Advanced Financials?

    NetSuite Advanced Financials helps companies improve productivity and increase visibility to financial operations through the creation of flexible billing schedules and the ability to monitor budgets versus actual spending in real-time.

  • Does NetSuite have Manufacturing?

    NetSuite has a variety of solutions that help Manufacturers. For example, NetSuite Manufacturing Execution is a powerful, innovative tool that helps your business manage inventory more efficiently, and reducing lead times and surplus inventory through predictions of required inventory based on historical demand and sales forecasts.

  • What is NetSuite OneWorld?

    NetSuite OneWorld helps companies spread internationally or to make it easier to acquire new businesses with their own processes. Subsidiaries can be set up in NetSuite OneWorld and eliminate the need for their own implementation.

  • Does NetSuite do scheduling?

    Yes! NetSuite Production Scheduling is a powerful, innovative tool that helps your business manage inventory more efficiently, reducing lead times and surplus inventory through predictions of required inventory based on historical demand and sales forecasts.

  • What is demand planning in NetSuite?

    NetSuite Demand Planning is a powerful, innovative tool that helps your business manage inventory more efficiently, reducing lead times and surplus inventory through predictions of required inventory based on historical demand and sales forecasts.

  • What is NetSuite Advanced Revenue Management?

    NetSuite Advanced Revenue Management helps you streamline and automate revenue management tasks, enables your team to give an up-to-date expected revenue picture for future periods, and helps your business comply with industry guidance and mandates related to revenue management.

  • What is NetSuite Electronic Bank Payments?

    NetSuite Electronic Bank Payments enables your company to manage customer payments and refunds, prevent check fraud, and securely automate electronic funds transfer (EFT) payments and collections within a single global management solution.

  • What is ERP Buddy?

    ERP Buddy is a voice-activated mobile app designed by NetSuite professionals for NetSuite professionals. ERP Buddy helps streamline basic data entry tasks (such as CRM entries) while allowing your company to easily access records across your NetSuite platform.

  • What is NetSuite Multi-Book?

    NetSuite Multi-Book Accounting simplifies accounting tasks with the ability to report financial results based on multiple accounting standards for different countries and industries at the same time.

  • What is NetSuite Planning and Budgeting?

    NetSuite Planning and Budgeting meets your organization-wide business planning needs by making use of integrated planning, budgeting, and forecasting tools complete with dashboards that allow for quick visibility of key data.

  • What is NetSuite SuiteBilling?

    NetSuite SuiteBilling helps you manage invoices easily and effectively through a streamlined billing process, the ability to support multiple pricing models, and real-time visibility into billing and financial activity.

  • What is SuiteCommerce Advanced?

    NetSuite SuiteCommerce Advanced helps you unify ecommerce with your core operational business systems to create the ultimate online experience with engaging web stores that deliver great experiences on any device.

  • What is SuiteCommerce InStore?

    SuiteCommerce InStore transforms your business' sales process by unifying the physical and digital shopping experience in a single cloud-based commerce platform that is accessible to associates, enabling high-quality customer engagement at all times.

  • What is NetSuite QA?

    NetSuite's quality assurance module (NetSuite Quality Management) enables your business to deliver high-quality products with minimal overhead costs through inspecting & testing products, reporting problems, and reworking solutions using data fields, standards fields, and rules for easy pass/fail quality inspection.

  • What is WIP and routing?

    NetSuite WIP and Routings helps your company gain greater control over resources and costing by giving your business the ability to define a routing for the manufacturing process, as well as the resources, estimated time, and cost required to complete the project, creating a complete picture of estimations before projects are put into action.

  • Does NetSuite have order management system?

    Yes, NetSuite Order Management is a flexible order fulfillment solution that enables you to keep costs low and profitably scale your business as you work to meet customer needs for omnichannel fulfillment.

  • What is work orders and assemblies?

    NetSuite Work Orders and Assemblies supports your business' manufacturing operations by allowing users to easily define assembly items, build multi-level bill of materials, create work orders, record assembly builds, and backflush components all in one unified platform.

  • What is NetSuite Product Data Management?

    NetSuite Product Data Management helps you save time and accelerate product development with ERP system integration that makes product engineering information available company-wide on a self-service basis.

  • What is SuiteAnalytics?

    NetSuite SuiteAnalytics helps you easily access accurate and up-to-date data analytics to help you recognize, identify, and visualize patterns and opportunities, gaining actionable insights to drive your business decisions and accelerate business outcomes.

  • Does NetSuite have a fixed assets module?

    NetSuite Fixed Asset Management eliminates the need for complicated spreadsheets and manual effort by automating the management of your fixed assets from acquisition to retirement in a single integrated solution.

  • What is NetSuite Bronto?

    The NetSuite Bronto Marketing Platform helps save time and optimize resources while enabling your businesses to increase revenue and customer engagement through easy-to-use marketing tools that help you create personalized customer experiences.

    UPDATE: Bronto is leaving soon! Explore using Mailchimp as an alternative marketing platform that can be integrated to NetSuite.

  • Does NetSuite have procurement?

    NetSuite Procurement enables your company to buy goods and services at the best cost and in a timely manner by effectively managing your vendor relationships, overseeing source-to-pay processes, and controlling spending.

  • What is NetSuite Project Management?

    NetSuite Project Management helps you manage your projects more effectively by utilizing the fully redone Gantt Chart, have greater visibility into key performance indicators (KPI) through the project dashboard, and stay informed wherever you are with the mobile apps.

  • What is NetSuite OpenAir?

    NetSuite OpenAir helps you manage your projects and resources better than before by gaining comprehensive visibility into financials and service operations in a unified system, making informed strategic decisions through the use of business metrics.

  • Does NetSuite do payroll?

    Yes, NetSuite SuitePeople Payroll is a fast, accurate, full-service payroll solution for paying employees and contractors in the United States that is fully integrated with NetSuite for simpler streamlined payroll processing.

  • What are NetSuite data centers?

    NetSuite Data Centers provide your businesses with enterprise-class data management, security, performance and availability through data centers that leverage cloud infrastructure designed around redundancy to provide disaster recovery and failover capabilities.

  • What is NetSuite Advanced Order Management?

    NetSuite Advanced Order Management is an omnichannel order allocation orchestration for businesses that helps you deliver the perfect order efficiently and profitably by automating order processing and execution, and fulfilling orders based on global inventory and business rules.

  • Does NetSuite have an HR Module?

    Yes! NetSuite SuitePeople HR is fully integrated with NetSuite, this module is an HR system that drives efficiency by eliminating time consuming manual processes, enabling more efficient HR and workforce management that keeps people at the center.


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