Updated: Apr 2
If you are having issues with bots attacking your SuiteCommerce website, there are a few things you can do to help get this to stop.
These are 3 action steps you can do to get them to stop placing orders with fake credit cards. Some bots are more advanced than others and get even get past reCaptcha, however, adding reCaptcha to your checkout will add another level of protection to your checkout process.
This article goes through the 3 best steps to STOP FRAUD in your SuiteCommerce website.
Step 1: Add reCaptcha to your checkout
Anchor Group is a SuiteCommerce firm that specializes in implementing SuiteCommerce and has built dozens of apps to enhance SuiteCommerce. One of the apps is a SuiteCommerce reCaptcha feature that works for SuiteCommerce Standard (SuiteCommerce).
Our team can have our reCaptcha V2 SuiteCommerce extension deployed to your website today!
If the reCaptcha isn't stopping the bot still, then proceed to step 2.
Step 2: Turn on Paypal and Turn Off your Payment Processor
You (or our team) can configure PayPal on your SuiteCommerce website so that the only Credit Card option is to check out using PayPal. This option means that PayPal does all the cybersecurity work for you. It's not as smooth of a checkout experience but will get the job done until you can implement Step 3.
Step 3: Move to Cybersource
If you are not using Cybersource, you are probably using Solupay. Both are typically good options, but Cybersource has customer-facing configuration options to tighten security features. Solupay has options to tighten security, but you need to call them to make those changes. Setting up a new payment processor can take some time which is why turning on PayPal was in step 2 to get your store back online.
Contact the Anchor Group team now to start on Step 1...